“Thanks to my experience with SkilledUp Life, I got a job as a customer service manager!”.
The above statement is from Forever Osakewe, a Nigerian who volunteered with SkilledUp Life as a Customer Support Representative.
Her Challenge
Forever Osakewe was a student who had no work experience when she started volunteering as customer support agent. She was eager to get experience to add to her resume since she thought it might be difficult to get a job after school if she didn’t have any work experience. She randomly discovered SkilledUp Life while searching for a volunteer or internship opportunity on LinkedIn. According to her, she was scared and uncertain about the role she was applying for; however, she decided to go for it.
How SkilledUp Life Helped Resolve Her Challenge
Forever got accepted as a customer support volunteer after she applied. Her work involved welcoming visitors to the website of SkilledUp Life via LiveChat and solving their issues; she also assisted visitors to sign up for the website and create profiles. She collaborated with team members from different countries, which helped her build a strong network.
She was able to improve her communication, time management, and collaboration skills. She further learned how to use chat management systems, customer service/relationship management (CRM) softwares, and collaborative tools like Slack.
According to her, she always did her best to be a valuable team member by contributing great ideas and performing her duties to help achieve the goals and mission of the company. Although she was scared from the beginning, her teammates helped her adapt well to her role. She learned a lot from her team leader, who later became an amazing mentor to her. SkilledUp Life indeed gave her the opportunity to grow.
The Outcome of Volunteering with SkilledUp Life
While volunteering, she was also applying to paid roles – benchmarking on the experience she was gaining st SkilledUp Life. Often her applications would detail what she was doing on the volunteer role – this must have appealed to the recruiter.
After her volunteer term ended, Forever also received a recommendation from the SkilledUp Life CEO, which she included in her resume and on her LinkedIn profile. She believes the experience she gained from SkilledUp Life helped her land the job after school. And would certainly improve her career journey as it improves.
According to her,
“Thanks to my experience with SkilledUp Life, I got a job as a customer service manager. Volunteering with SkilledUp Life indeed exceeded my expectations. It was worth it. It taught me a great number of things. I’m now more confident about my abilities and skills. It was a great experience for me, and I would definitely recommend SkilledUp Life to others.” ~ Forever Osakewe
About SkilledUp Life
SkilledUp Life is a leading talent marketplace specializing in connecting unpaid volunteers with early-stage technology startups for remote volunteer engagements. Our platform excels at matching skilled individuals with startups in need of their expertise and fostering mutually beneficial relationships. We believe that SkilledUp Life could be that platform where anyone 18 years and above from any part of the world can dip in and out through out their adult life; Just like Forever who says she will be back to gain more experience.
If like forever, you hope to improve your chance of getting top-notch hands-on professional experience, then you should be jumping aboard SkilledUp Life immediately. Please follow the steps below.
You would need to visit www.skilledup.life, and then follow the steps below.
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- Create a volunteer account.
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- Ensure your profile is completed to no less than 70% (Completing all sections of your profile should get you here).
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- Visit the opportunities page – https://www.skilledup.life/opportunities/, Identify a suitable opportunity and click on the apply button on the opportunity’s description page.
With the above done, you would simply need to keep your eyes on your email for a possible response.
NB: You will also Find Forever Osakwe on SkilledUp Life and on LinkedIn.
