Forever Osakwe

About Me

I am an ambitious, adaptable, and passionate young lady with proven success in the fields of customer service, human resources and administrative assistance. I possess the skills necessary to succeed in these areas such as communication skills, organizational skills, empathy, and professionalism. I am computer literate, a fast learner, an analytical thinker, and an active listener. I have also obtained professional certificates in Customer Service and Administrative Support. I would happy to assist you on your journey to becoming an industry leader and help you beat the competition.

Education

Business Administration 2022 - 2025

University of the People

Zendesk Customer Service Professional Certificate 2023

LinkedIn

A six-course specialization program designed to get into the nitty-gritty of customer service, de-escalation, communication, and troubleshooting.

Microsoft Administrative Support Professional Certificate 2023

LinkedIn

A nine-course specialization program that described the roles of administrative professionals and helped me gain the needed skills in organization, time management, and Microsoft Office proficiency.

Google IT Support Professional Certificate 2022

Coursera

A six-course specialization program that describes the role of an IT support professional and helped me gain the required skills.

Work & Experience

Student Ambassador

University of the People

07/07/2022

I advertise the University of the People on social media and assist new students to adapt to online learning.

Skills

Communication
90%
Microsoft Office
80%
Time management
80%
Organizational Skills
80%
Adaptability
100%
Fast learner
100%
Google Docs
100%
Multi Lingual
100%
Customer Centric
100%
Attention to detail
100%
Self motivation
100%

Awards

Certificate of Recognition 2023
I was granted a certificate of recognition by the president of my University for being an industrious Student Ambassador.