SkilledUp Life is a talent marketplace that connects startups with volunteers from around the world. With more than 40,000 volunteers across 134 countries, SkilledUp Life has the unique challenge of providing excellent customer support across multiple time zones. 

One of the key ways SkilledUp Life is able to provide excellent customer support is via chat manned by our internal team of volunteers. These volunteers are drawn from the same pool as the larger pool of volunteers, which means they have firsthand experience with the platform and its users. This ensures that the internal team understands the needs and challenges of both startups and volunteers, allowing them to provide more effective support. This also means that when anyone visits the SkilledUp Life website and engages with the chat functionality; they will be interacting with real people matching their time zones – this certainly increases the chance of receiving very accurate insights that match your geography.

SkilledUp Life also recognizes the importance of cultural awareness when providing customer support across different time zones. We understand that cultural differences can impact communication styles and expectations, which is why we have a diverse team of volunteers from around the world. This ensures that the support provided is sensitive to cultural nuances and expectations.

Given these, you can be sure there are a number of benefits this provides to our huge pool of volunteers needing timely support, as well as our growing customer base. Identified below are some of these benefits.

• Global Presence and Diverse Talent Pool:

This diverse talent pool not only enables effective communication in multiple languages but also provides cultural insights that enhance the quality of support provided to startups and volunteers.

• Round-the-Clock Support:

One of the key advantages of our approach is its ability to offer customer support round-the-clock. By strategically selecting team members from different time zones, SkilledUp Life ensures that there is always a dedicated support representative available, regardless of the time of day. This 24/7 support system allows startups and volunteers to receive timely assistance, regardless of their geographical location.

• Cultural Awareness and Localization:

SkilledUp Life’s diverse team of customer support representatives brings cultural awareness and localization expertise to their interactions with startups and volunteers. They understand the importance of adapting communication styles, tone, and support methodologies based on the cultural backgrounds of their users. By providing localized support, SkilledUp Life enhances the overall user experience and fosters stronger relationships between startups, volunteers, and the platform.

The fact is that support could be a key factor in the adoption of services. So as a startup, now you know SkilledUp Life has got you covered. Our teams are composed of individuals from all continents of the world and are very available to make your experience worthwhile.

Take that step today and opt-in to building no-cost teams for your startup through SkilledUp Life and you can be sure we will be there to support you every step of the way.

Opting in to SkilledUp Life’s talent service is easy – simply visit www.skilledup.life. Once there take the following steps;

• Create a company account.

• Complete subscription – having access to our pool of unlimited talent requires a monthly subscription of £30.

• Receive account management access.

• Publish roles and manage applicants – best of all we are always available to support.

But maybe you would want to opt-in as a volunteer – this is easy too. You can take the following steps;

• Visit www.skilledup.life and create a volunteer account.

• Ensure to complete sections of your profile to no less than 70%.

• Apply to a fitting role.

• Look out for a mail on the next step on your application (This may take a couple of days.)

Now you know how SkilledUp Life has figured out providing you the best of support and how this can be of immense benefit to you. Take the step today.

• Receive account management access.

• Publish roles and manage applicants – best of all we are always available to support.