Veenath Mihisara

About Me

Hard-working high school student with proven communication language,technical and
problem-solving skills.Aming to leverage my abilities .Frequently praised as hard-working by my peers,I can be relied upon to
help your company achieve its goals.

Education

GCE(GENERAL CERTIFICATE OF EDUCATION ) ORDINARY LEVEL EXAM Ministry of Education of Sri Lanka 2008-2021

Kingswood College Kandy

Google IT support professional certificate 2021

Google

Eight-month IT support program, developed by Google, that covers troubleshooting, customer service, networking, operating systems, system administration, and security, and includes hands-on labs(https://www.credly.com/users/veenath-wickramaarachchi)

Google IT Automation with Python professional certificate 2021

Google

GCE(GENERAL CERTIFICATE OF EDUCATION ) ADVANCE LEVEL EXAM Ministry of Education of Sri Lanka , Sri Lanka 2021

Kingswood College Kandy

Bsc(hons) in IT specializing in Data science

SLIIT

Work & Experience

corporate ambassador

Ifortis worldwide company(india)

08/25/2021 - 09/27/2021

Customer Service Associate

SkilledUp Life,ltd(UK)

10/09/2021 - 03/14/2022

Handle chat-bot and email questions from potential volunteers. Reaching out to members warmly and assisting them complete their SkilledUp Life Profiles. Guide members through the process of creating a SkilledUp Life profile. Help members apply for the opportunities. Work on FAQ’s. Report any member issues, concerns and complaints to the Management Team.

Application support intern

MyDigitalOffice(US)

03/01/2022

mydigitaloffice is a Hotel Performance Management & Back Office Automation in the Cloud company. There's two main products at Mydigitaloffice on in paperless night audit which we store all the reports that hotel management groups night auditor sends and the other main product is my perspective which is hotel management group business dashboard for RevPAR, ADR, promotional rates, marketing, sales, support, infrastructure and more. Any time, any device. I'm working in the Quality control team of mydigitaloffice basically where we work with reports that has been sent by the Hotel management groups In US and Canada. we make sure that the reports arrives on time and all the values are populated in their dashboard without any errors by monitoring them by doing Quality check by using filezilla and think automation and etc.

Associate Technical Customer operations

MyDigitalOffice(US)

04/01/2023

Skills

Customer Support
80%
Phython
60%
jira
50%
html
85%