Makena
About Me
I love the aspect of being a problem solver, any threat or challenge that arises, with my curious
nature I see that as an opportunity for a business strategy to grow sustainably and
long-term and always putting stakeholder needs first and then some, that is exploring and
learning more on a daily that I would achieve. Win-win for anyone that gets to work with me 🤝
I am known for being an individual that ensures alignment goals as I have a sense of
drive and intentionality in delivering the right output, especially for service-related
customers, partners, or even other businesses, and ensuring all experiences are positive.
Education
Arden University
Pursuing a Master of Science in Project Management
University of Nairobi
Grade: Second Class Upper DivisionGrade: Second Class Upper Division Activities and societies: ISKActivities and societies: ISK My project dissertation topic was on Marketing strategies used by Real Estate companies to increase market share.
Riara Springs Girls High School
Grade: B+Grade: B+ Subjects : English B+ Kiswahili B+ Mathematics B+ Biology C+ Chemistry A- Geography A- Christian Religious Education A Art & Design B.
Work & Experience
Working Student
Daluma (Berlin)
I worked here part-time as I was pursuing my Masters's Degree. The opportunity presented to me aided in expounding my skills in customer service and being a vegan restaurant it brought about insight into the environmental and health components of ESG.I worked here part-time as I was pursuing my Masters's Degree. The opportunity presented to me aided in expounding my skills in customer service and being a vegan restaurant it brought about insight into the environmental and health components of ESG.…see more Skills: Customer Experience · Hospitality · Restaurant Management · Customer Service
Real estate associate/assistant
Pam Golding Properties (Kenya)
As an estate agent associate in the Residential sales area of Greater Westlands which encompassed the luxury residential markets of Westlands, Kyuna, Loresho, and Lower Kabete, I served frontline to the principal agents and ensured support for all real estate operations and providing the best customer service for the clients. In hindsight, my tasks encompassed listing management, transaction coordination, marketing and administrative management, customer relationship development and management. A multitude of duties performed to support the team is outlined in my resume. During my time at Pam Golding Properties : my Impacts and Achievements in the 2018/2019 Financial year, the team I was under attained their first Gold club and Nationals award and racked up the top residential sales in Africa. My impact in this is that I assisted them to streamline their business ensuring their day-to-day operations ran smoothly and provided their clients with the best real estate service which resulted in their sales turnover. I was also awarded best agent assistant of the year in 2019 for outstanding performance.As an estate agent associate in the Residential sales area of Greater Westlands which encompassed the luxury residential markets of Westlands, Kyuna, Loresho, and Lower Kabete, I served frontline to the principal agents and ensured support for all real estate operations and providing the best customer service for the clients. In hindsight, my tasks encompassed listing management, transaction coordination, marketing and administrative management, customer relationship development and management. A multitude of duties performed to support the team is outlined in my resume. During my time at Pam Golding Properties : my Impacts and Achievements in the 2018/2019 Financial year, the team I was under attained their first Gold club and Nationals award and racked up the top residential sales in Africa. My impact in this is that I assisted them to streamline their business ensuring their day-to-day operations ran smoothly and provided their clients with the best real estate service which resulted in their sales turnover. I was also awarded best agent assistant of the year in 2019 for outstanding performance.…see more Skills: Active Listening · Communication · Learning Agility · proptech · Project Management · Cold Calling · Customer Relationship Management (CRM) · Administration · Computer Literacy · Marketing · Customer Engagement · Real Estate Marketing · Customer Service · Residential Real Estate · Real Estate Transactions · Teamwork
Real estate Intern
Axis Real estate (Kenya)
As an Intern, I was placed in different sub-areas of real estate every week to learn and practice and fulfill the tasks handed to me. As I was engaged in various departments which gave me a broad description of tasks that developed my skills and expertise to work with different teams and prompt my ability to learn new concepts.As an Intern, I was placed in different sub-areas of real estate every week to learn and practice and fulfill the tasks handed to me. As I was engaged in various departments which gave me a broad description of tasks that developed my skills and expertise to work with different teams and prompt my ability to learn new concepts.
Portfolio
