Ascilia Puspitasari
About Me
A Senior Customer Service Agent with 3 years of experience in the fast-paced Customer Service industry at Influx. Passionate about delivering high-quality responses to build customer satisfaction and loyalty. Proven talent for handling high-volume, complex client inquiries and issues with efficiency. Adaptable and flexible to ever-changing client needs and circumstances, with a commitment to providing personal, effective, and tailored service.
Education
University
2018
Computer University Indonesia
Awards
Employee of the Month
2023
During the May period, Aski was able to reach the highest number of solved tickets which is 64 from the past 7 days from all agents in different time zones on an average of 32 tickets in total. She received recognition from her client; Firstbase for her hard work and assistance in handling the tickets from the other agent that is currently out of the office.
