Victoria praise Ameh
About Me
I am a highly focused and driven person with a passion for Customer Service, Customer Experience (CX). I am seeking an opportunity to work in an environment and with people that can push me to succeed and grow professionally, where I can learn and utilize my skills and knowledge appropriately.
Education
University of Lagos
Work & Experience
CEO
Everything Toriella
- As the CEO of the Everything Toriella Brand, an online clothing and accessories store, I have successfully built the brand from scratch and created a presence on Social Media. - Due to the nature of the business, I have acquired some knowledge and experience on customer relationship and how to interact and relate with customers in various situations and maintain a healthy relationship with my customers.
Customer Service Representative
Inapaul Ventures
- Coming up with the quickest and most effective ways to respond to a client or customer’s enquirers. - Following up with clients and customers and ensuring that they are satisfied with the companies products and services. - Responsible for providing introductory information to new customers about the companies products and services, and also updating existing clients and customers about additional or new products and services that the company has to offer. - Making sure to acknowledge and resolve customer complaints and ensure to escalate queries and concerns from customers. - Maintaining proper and accurate records of customers interactions, transactions, complaints and comments.