Promise Ani
About Me
My name is Promise Ani, a social media manager with 3years of experience in social media management and customer service rep. I am knowledgeable with the use of some social media tools like Meta business suite, ads manager and hoot suite.
During my years of work with different brands, I was able to optimize their social media handles with the use of SEO, I ensured the brand reached the target audience. The social media platforms of the brands I managed had more of organic followers because I always ensure to engage with other and similar brands through comment sections.
the previous brands I managed had an increased number of sales and followers when I joined their team as a social media manager.
I look forward to working with your company to develop my skills and contribute the best of my knowledge and skills to making your brand better.
Work & Experience
Social media manager
CAGZIN luxury hairs
As a social media manager, my responsibility included updating content across social media platforms such as Facebook, Instagram and WhatsApp. I interacted with followers and customers and stayed up to date with social media trends. additionally, I effectively utilised social media management tools like Meta Business Suite, Ad Manager, and Hoot Suite to promote the brands' online presence with effective sponsored ads. During my time at Cagzin Hairs, I achieved remarkable results for the brand. I fully optimized the brand's social media handle with the use of SEO as a result the brand had more visibility and frequently appeared on Google search results among the top 3. This led to a rapid increase in sales. Moreover, I created and grew the Facebook page from zero (0) followers to above 12,000 followers within one year, and the Instagram page also grew from about 7,000 to 11,000 followers. Consequently, the brand became a well-known luxury hair extension brand in Abuja, Nigeria.
Social media manager
Don N interior homes Ltd
As a social media manager, my primary responsibility was to update content across multiple social media platforms like Facebook and Instagram. I interacted with followers and customers and stayed up-to-date with social media trends. Furthermore, I efficiently utilized social media management tools like Meta Business Suite, Ad Manager, and Hoot Suite to increase the brand's online presence through effective sponsored ads. At DON N INTERIOR HOMES, I achieved remarkable results for the brand by fully optimizing its social media handles with the use of SEO. As a result, the brand gained more visibility, quality, and buying audience within the targeted location. Even though it was a new brand, after a few months of managing their social media handles, they started making sales and established a strong online presence.
Customer care representative
CAGZIN luxury hairs
• Rendered top notch customer care service • Responded to customer inquiries and provided information about product and services • Maintained accurate customer records and information • Respond to customers in a good and calm manner irrespective of my mood and environment at all times • Handled escalated issues and worked to find solutions that met customers’ needs • I ensure a seamless customer service experience to our customers at all times
