Lena Lozano
About Me
Hello! My name is Lena! I recently transitioned into UX Design and am excited to start my new career. I finished the UI/UX career track program at Springboard and am searching for my first design position. Before design I worked as a tour guide for a horse drawn carriage company in downtown Charleston, and prior to that I owned a property management company in northern California. Outside or work I enjoy yoga, reading and traveling. I also have a 5 month old Great Pyrenees puppy named Gryphon who I absolutely adore.
I started my journey with UX design because I love that it combines sociology, psychology, marketing and tech! I also love that it can be done remotely which better allows for work life balance. My goal is to try out the many faucet of UX design to see if there is an area I am most passionate about and work my way into a lead position. I like to challenge myself and constantly learn new things. I am open to all opportunities that will help me achieve my goals, specifically within the product design spectrum.
Education
Springboard
700+ hours of hands-on course material, with 1:1 industry expert mentor oversight, and completion of 4 in-depth portfolio projects. Mastered skills in information architecture, sketching and wireframing, prototyping and testing, eCommerce and browsing, persuasive and anticipatory design, gamification and behavior change, dashboards and data design, social media and messaging, and product lifecycle.
Glasgow Caledonian University
California Polytechnic State University San Luis Obispo
Lassen Community College
Work & Experience
UI/UX Intern
The Regular
Conducted market and competitor research Standardized colors and fonts to meet accessibility guidelines Participated in usability testing and data synthesis Restructured user flow to create a more intuitive user experience Developed personas and affinity maps to help visualize user data Consulted with design and engineering team to ensure consistency Presented team with high fidelity wireframes and functional prototype Collaborated with other interns to create user-focused designs Designed wireframes and prototypes in Figma Managed team tasks and dynamic with Asana Case Study: https://www.lenalozano.com/portfolio-2/the-regular
Tour Guide
Palmetto Carriage Works
-Researched, designed and delivered captivating and entertaining historical tours about Charleston, SC -Navigate downtown historic Charleston on horse drawn carriage -Communicate the care provided to and protective policies in place for animals well being -Answer customer questions about Charleston history and animal care -Provide recommendations for activities and restaurants in Charleston -Present historical information in an engaging and exciting way to keep customers interested -Weave together stories of the past in an informational and interesting manner -Conduct safety inspection of carriage and horse tack to ensure safe work conditions for all parties -Communicate effectively with coworkers, customers and Charleston residents to ensure the safety of all parties -Memorize 350 years worth of Charleston history -Maintain calm and professional demeanor when challenges arise
Property Manager
Mt. Lassen Properties
Managed over 350 properties throughout Lassen County ·Outlined work plans, determined resources, wrote timelines and generated initial budgets for major and minor maintenance projects ·Collected, recorded and distributed revenue for property owners ·Maintained symbiotic relationship with over 90 owners 400 tenants and 40 vendors. ·Closely collaborated with key stakeholders to identify and resolve issues ·Created and applied vetting criteria to find new tenants ·Increased monthly revenue by 61% over 18 months ·Worked within multiple budgets to find the most competitive pricing for maintenance tasks.
Portfolio
