Gladys Nmachi

About Me

I am a highly organized, and detail-oriented administrative assistant with expertise in handling complex calendars, scheduling meetings, making travel arrangements, and telemarketing. I am a very collaborative team player with an ownership mentality with a proven track record of delivering the highest quality strategic solutions to resolve challenges.

Education

English Education 2014

University of Benin, Nigeria

The English Education course offers a comprehensive exploration of English language teaching, covering pedagogical techniques, literary analysis, language structure, and cultural context. Students gain practical experience through practicum or student teaching, fostering the skills needed to create engaging and inclusive learning environments.

BUSINESS ADMINSTRATION 2023

Alison Academy Ireland

The Business Administration course provides a holistic understanding of key principles and practices for effective management in diverse organizational settings. The curriculum typically encompasses finance, marketing, human resources, and operations management.

Lead generation 2023

HubSpot Academy

Work & Experience

Executive Assistant

Elofusim Energy Limited, Nigeria

01/01/2019 - 01/01/1970

• Acted as a liaison between the executive and internal/external contacts, managing communication with stakeholders and ensuring timely responses to inquiries. • Scheduled appointments for the executive using the Calendly • Coordinated travel plans, itineraries, and agendas and booked all business trips through a discounted travel website for the executive, resulting in a 100% on-time arrival rate and a 15% cut on travel expenses. • Introduced the ABC and the 3-Level digital filing methods for maintaining confidential files and records achieving a 95% accessibility. • Managed and updated contact databases with MS Access ensuring accessibility. • Managed complex calendars, events, and tasks for the executive with digital scheduling tools like Google Calendar and MS Outlook resulting in a 100% on-time attendance rate for all scheduled meetings. • Drafted and edited correspondence, and business reports for the executive, resulting in a 20% increase in efficiency and a 15% increase in quality of work. • Scheduled and planned virtual meetings on Zoom and Google Meet, tracking participants’ responses and facilitating timely attendance

Office Assistant

Elofusim Energy Limited, Nigeria

01/01/2017 - 01/01/2019

• Prepared expense reports with 100% accuracy, ensuring timely reimbursement for the executive and maintaining a positive relationship with vendors. • Prepared and edited correspondence, reports, and presentations for the executive, resulting in a 40% increase in efficiency and a 25% increase in the quality of work. • Introduced my specialized filing method- the ABC and 3-Level digital filing method for maintaining files reducing time spent searching for documents by 30%. • Handled Presentations using software like PowerPoint and Google Slides using Remote-For-Slide to control the presentation from a remote location.

Newspaper Proofreader

Akwa-Ibom Newspaper Corportaion, Nigeria

08/04/2014 - 08/31/2015

• Conducted thorough proofreading of newspaper articles, including news reports, feature stories, opinion pieces, and columns, to ensure proper grammar, spelling, punctuation, and style adherence. • Collaborated closely with writers, editors, and designers to identify and rectify errors, inconsistencies, and formatting issues before publication. • Applied and enforced the newspaper's editorial style guide, including guidelines on capitalization, hyphenation, abbreviations, and citation formats.

Lead Generation Expert/Appointment Setter

Elofusim Energy Limited, Nigeria

01/01/2016 - 01/01/2017

• Represented the company at networking events and tradeshows, generating over 500 qualified leads in a year through cold-calling, email campaigns, and other methods. • Accurately tracked all incoming lead sources with the HubSpot CRM system to identify the most efficient strategies; converted 30% of the total leads into customers within 6 months. • Spearheaded creative marketing initiatives that increased sales by 35%, leading to more than 200 new prospects joining the mailing list every month.

Skills

Appointment Setting • Database management • Expenses reports • Meeting coordination • Email management
90%
Email Marketing
80%
Cold Calling
70%
Travel arrangements/itinerary
90%
Filing system maintenance
95%
Calendar Management
100%
Data entry
85%
Presentation preparation
95%
Project management
95%
Social Media Management

Awards

Employee of the Year 2018
The award is a prestigious recognition that celebrates my exceptional dedication, efficiency, and significant contributions to the seamless functioning of administrative operations. I consistently surpass expectations, demonstrating a proactive approach by identifying and implementing innovative solutions to improve processes. This award acknowledges my tireless efforts in ensuring the efficiency, reliability, and excellence of administrative functions, highlighting my pivotal role in the job.