Uchenna Ofili

About Me

Uchenna is a seasoned HR professional with a proven track record of working across diverse sectors, including development, NGOs, and the technology industry. She possesses a strong passion for delving into the intricate interplay between human resources, management practices, and the world of data science.

With a wealth of over a decade’s worth of experience, Uchenna has offered her expertise in human resources, administrative functions, and project management to a wide array of clients spanning the public, private, and international development domains. Her fascination with data analytics extends to its potential to provide innovative solutions to both current and emerging challenges in the realm of HR.

Uchenna holds a degree in Public Administration from the University of Abuja, further strengthening her foundation in organizational governance. She also proudly boasts a Masters in Public and International Affairs from the University of Lagos, which broadened her perspective on global affairs. Additionally, she has earned a prestigious graduate certification from the Harvard Centre for International Development, showcasing her commitment to continuous learning and professional growth.

Her areas of expertise encompass a comprehensive range of HR functions, including but not limited to consultancy services in workforce planning, talent management, performance enhancement, general project oversight, office administration, and the analysis and management of compensation and benefits packages.

Uchenna has demonstrated experience working with HRIS tools and platforms like, Quick Books, Cascade Workzoom, Guru etc.

Education

Senior Professional in Human Resources International *SPHRi 2023

Human Resources Certificate Institute (HRCI)

Masters in Public and International Affairs 2016

University of Lagos, Nigeria

Bachelors of Science in Public Adminstration 2010

University of Abuja

Work & Experience

Independent recruitment Consultant

Anana Consulting

11/01/2023 - 01/02/2024

Design and implement an overarching recruiting strategy in alignment with client objectives and organizational goals. ▪ Conduct comprehensive job and task analysis to define job requirements and objectives, ensuring clarity and accuracy in recruitment efforts. ▪ Utilize various sourcing methods, including databases, social media, and networking, to attract and recruit qualified candidates. ▪ Screen candidate resumes and job applications, evaluating qualifications and suitability for open positions. ▪ Monitor and apply HR recruiting best practices to enhance the efficiency and effectiveness of the recruitment process. ▪ Generate analytical and well-documented recruiting reports to provide insights and recommendations to the broader team. ▪ Serve as a primary point of contact for candidates, fostering influential relationships and guiding them through the selection process with professionalism and expertise.

Global HR Manager

Viamo

01/11/2021 - 11/17/2023

Developed and aligned HR strategies with the organization's overall business goals on a global scale. ▪ Managed employee relations issues, ensuring compliance with labor laws, regulations, and cultural norms in various countries. ▪ Implemented Viamo’s Global change management, recruitment, and surge capacity initiatives. ▪ Acted as the focal point for staff health insurance and kidnap & ransom insurance for the organization ensuring comprehensive coverage and compliance with industry standards. ▪ With data from Birches Group and Culpepper, designed and implemented Viamo’s comprehensive compensation structure (salary grid, salary benchmarking, compensation philosophy, etc.). ▪ Managed Viamo’s Company of Record (EOR) in countries without Viamo registered offices and assisted in the HR aspect of setting up entities in new countries e.g. United Kingdom and Germany. ▪ Developed HR induction content and conducted regular induction sessions, supporting business leaders in the onboarding of new joiners ▪ Collaborated with Viamo’s Central Business Development and Finance teams to ensure HR policies complied with major donor requirements, notably US and UK governments. ▪ Generated HR metrics, dashboards, and analytical reports for insights on HR performance, trends, and areas for improvement across regions. ▪ Served as the point of contact for new international employees, addressed queries and concerns, and fostered a positive and supportive onboarding experience. ▪ Provided strategic direction and mentorship to HR Officers across different Viamo offices. ▪ Oversaw contract drafting of contracts, and the negotiation of compensation packages of prospective new hires, considering market benchmarks, internal equity, and budgetary constraints compelling. Ensured clarity in terms and conditions and alignment with company policies. ▪ Maintained accurate and up-to-date employee records, including personal and professional documentation, in compliance with company and legal requirements.

Acting HR Manager

Malaria Consortium

08/01/2020 - 10/31/2020

Advised head office (UK) and the Nigeria Management of significant changes in employment legislation and updated HR policies and procedures as required. ▪ Delivered refresher training on Malaria Consortium HR Policies quarterly. ▪ Acted as safeguarding focal point in-country and ensured regular training for local safeguarding focal points occurred. Monitored compliance with procedures among all staff. ▪ Worked with the HR & Recruitment Advisor on salary and benefits surveys to ensure competitive compensation and benefits plan intending to implement the local benefits program. ▪ Collaborated with the Head of Departments to assess project staffing needs and succession plans. ▪ Guided managers and team lead on recruitment and contract extension processes in adherence to the Recruitment and Data Protection policies. ▪ Oversaw and supported other HR staff to carry out the end-to-end recruitment process. ▪ Reviewed contractual documentation for national employees and national consultants. Flag breach of contract agreements were required. ▪ Ensured that background checks were performed as outlined in the organizational recruitment policy. ▪ Oversaw MC’s performance management process and ensured employee development policy and procedure of the organization were adhered to. ▪ Carried out employee relations activities for both full-term MC staff and Consultants

Senior HR Officer: Data and Systems Support

Malaria Consortium

06/01/2020 - 11/30/2020

HR Systems Administrator ▪ Reviewed and updated starters and leavers details on Enterprise Resourcing System/ HR Software. ▪ Collated and saved staff performance/ probation reviews & appraisals in electronic personnel files. ▪ Oversaw all Learning & Development activities (performance management) in the Nigeria office. ▪ Supported in the management of the HR Information System (Cascade) with required updates on leavers, starters, leave analysis, performance management analysis, and related data analysis. ▪ Provided first-hand HR support to state offices on administrative, systems or policy-related matters. ▪ ▪ Tracked training, code of conduct, and conflict of interest documents. Payroll Administration ▪ Maintained accurate records of employment benefits. ▪ Prepared monthly salaries, and statutory deductions ensuring variations are captured in the monthly payroll. ▪ Assisted in collecting information required for HR policies and other HR-related projects. ▪ Processed invoices for independent consultants and contractors. Operations Management ▪ Liaised with the HMO and Insurance company to ensure staff are enrolled and covered. ▪ Ensured details of contract documents were in sync with organizational policies. ▪ Managed a filing system for HR information, including sensitive and confidential information. ▪ Managed the Learning and Development tracker and the consultant’s database. ▪ Drafted regular HR monthly reports on Nigeria activities, including KPIs for the HRM. ▪ Led in the scheduling of HR meetings and appointments.

HR Officer

Malaria Consortium

01/01/2019 - 05/27/2020

HR Administration ▪ Created and maintained up-to-date electronic personnel records for national Nigeria employees. ▪ Supported the coordination of inductions for new hires. ▪ Assisted in collecting information required for HR policies and other HR-related projects. ▪ Collated and saved staff performance/ probation reviews & appraisals in electronic personnel files. ▪ Supported administrative aspects of Learning & Development activities. Recruitment and Orientation ▪ Advertised roles in the Malaria Consortium website, public boards, and any other relevant forums. ▪ Planned and participated in interview sessions. I also took part in the logistics aspect of the interviews. ▪ Stored relevant recruitment data and electronics files e.g., job descriptions, interview grids, and tests on the personal files in line with Data Protection regulations. ▪ Ensured accurate and up-to-date role description for all positions and collaborated with business leaders to develop career paths. HR Operations Support ▪ Drafted contractual documents for all fixed-term employees and consultants. ▪ Provided input for HR budget and answered HR-related audit queries. ▪ Provided oversight support to the state offices to ensure compliance with HR policies about the recruitment of short-term consultancies and other contractual processes. ▪ Periodically provided on-field support to staff to ensure consistency of all applications of the Human Resources policies as well as other policies across its operating states

HR and Administration Officer

INTERNATIONAL NGO SAFETY ORGANISATION (INSO)

06/01/2018 - 12/31/2018

Participated in all aspects of recruitment and selection processes from start to finish (developed and revised job descriptions, advert scripts for new vacancies, sifted CVs, organized interview sessions, drafted employment letters, etc.) ▪ Ensured all registration of all staff under the health scheme and supported in the payment processes. ▪ Suggested alternative vacancy sources and recommended placement of job advertisements in various media per needs. ▪ Interpreted, reviewed, and provided guidance/advice to employees on INSO (HR) processes, policies, and relevant Nigerian labor laws. ▪ Planned and conducted new hire orientation to foster a positive attitude toward organizational objectives. ▪ Coordinated annual performance appraisals for INSO staff. ▪ Managed and updated all staff and consultants’ records/files and databases. ▪ Prepared employee contracts on behalf of the HR Manager. ▪ Collated and processed monthly payrolls for all staff. ▪ Together with relevant staff ensured that travel & logistics (including visas), welfare, and support needs of visiting guests to Nigeria and expatriates were met.

HR Manager

Ehealth4Everyone

06/01/2017 - 02/28/2018

Managed, implemented, and interpreted all aspects of the employee handbook, policies, and procedures and answered related queries as required. ▪ Participated in all aspects of recruitment and selection processes from start to finish (developed and revised job descriptions, produced advert scripts for new vacancies, sifted CVs, organized interview sessions, drafted employment letters, etc.) ▪ Oversaw staff performance management process to build staff capacity. ▪ Managed the implementation of staff benefits (medical, leave, insurance, etc.) and identification of new ones. ▪ Represented ehealth4everyone in all HR-related meetings and workshops. ▪ Together with the Finance Manager, assisted in staff monthly payroll computation. ▪ Managed the onboarding and off-boarding process for all employees. ▪ Provided support in event planning and management.

Project Administrator and HR

ENHANCING FINANCIAL INNOVATION AND ACCESS (EFInA). DFID & Bill and Melinda Gates Foundation Funded. Lagos, Nigeria. Sector: Aid & Development

12/01/2015 - 06/01/2017

Administration & Human Resources ▪ Documented and filed all administrative processes in the employee and consultants’ files. ▪ Provided support in implementing staff benefits (medical, leave, insurance, overtime claims, etc.) ▪ Maintained tracking sheets for relevant administrative documents and ensured prompt renewals. ▪ Supported the HRO to implement EFInA HR policies and ensured the policies were adhered to. ▪ Took part in specific areas of recruitment and selection activities e.g., shortlisting logistics arrangements etc. Operations & Project Management ▪ Assisted in developing and implementing an efficient project monitoring & reporting system for all projects. ▪ Monitored and tracked the progress of all ongoing projects every week and prepared monthly status reports to capture overdue project tasks with recommendations where required. ▪ Collated all staff work plans and prepared progress reports for EFInA’s donors, quarterly. ▪ Oversaw the management of the administrative aspect for all EFInA events. ▪ Facilitated efficient communication and linkages between teams within EFInA and external stakeholders. ▪ Maintained and regularly updated the supplier’s database. ▪ Worked with relevant teams to develop, refine, and update project budgets and ensure relevant reports were accurate and time-effective. ▪ Supported the HR & Admin Officer in updating and managing vendor contracts and SLAs. ▪ Liaised with and managed facilities support and service providers to fix any facilities issues or office equipment promptly and with minimal disruption to work. ▪ Supported in providing logistics support (hotel reservation, visa processing/immigration documents, security/administrative briefing, flight booking, etc.) to relevant staff & consultants (local & international). ▪ Managed EFInA’s drivers as needed to ensure the logistical needs of EFInA staff and visiting guests were met.

HR Officer, Admin Officer

GRID Consulting Limited (Now DAI)

07/02/2012 - 12/01/2015

Maintained and managed the employee database i.e. the HRIS. ▪ Prepared monthly payroll variation, compiled monthly payroll enrollment forms for Account, inputted and processed monthly payroll variations into Quick books, and made payments. ▪ Compiled and Prepared Billing input reports for all Projects within the GRID Consulting portfolio monthly. ▪ Managed the effective administration of exit clearance and terminal pay. ▪ Ensured staff orientation package was updated and took part in the orientation program. ▪ Oversaw the management of staff enrolment and medical benefits. ▪ Reviewed and updated the HR desk manual and the staff handbook. ▪ Provided support for all recruitment functions (advert scripting, shortlisting, interviewing, outreach, etc.). ▪ Served as the contact person for providing information updates on all HR activities monthly. (Recruitment status, new hire confirmation, resignations, promotion, salary increases, deductions, additional benefits, contract renewals, total payment for all projects.) ▪ Drafted and issued offer letters and contracts of employment to successful candidates. ▪ Processed project partners and consultant visa applications. ▪ Ensured new staff I.D cards & Business cards were printed in good quality and of an agreed standard. ▪ Managed GRID staff leave administration process. (Maintained an annual leave calendar for leave projections, outstanding leave days, payment of leave allowances, etc.).

Skills