Benjamin Bedford

About Me

I am a highly driven and focused individual with about 4 years experience in Human Resources.

However I have recently pivoted into a career in Business Analysis, with less than a month experience as a BA so far.

I desire to have a long and successful career in Business Analysis and acquire solid experience in strategy, Business Intelligence, Product Management and whatever roles are related to Business Analysis.

Education

International Law and Diplomacy 2018

Babcock University

Work & Experience

BIE Executive (Business Improvement & Efficiency)

Aramex

04/01/2024

- Executing research and gathering data on issues and putting out recommendations to improve the system performance and process efficiency. - Managing of the quality policy, promoting quality improvement and enhancing overall performance. Responsible for establishing Station/Company quality objectives and implementing corrective action plans to address non-conformities. - Ensuring of process conformance and making sure that all station/company processes are in alignment with established quality standards. Close monitoring of the processes and contributing to the overall efficiency and effectiveness of the station/company operations. - Collaborating with stakeholders in order to acquire data and optimise processes and achieve the station/companys desired outcomes. - Making sure the QMS (quality management system) remains to be adequate and effective and ensuring the implementation of the station/company QMS via tasks such as setting measurable targets for operational performance, monitoring of progress through weekly, monthly and quarterly audits to ensure improvement and efficiency. - Responsible for developing comprehensive action plans based off data from audit results, employer and customer surveys, analysis of KPIs in order to address the identified issues and enhance overall performance.

HR Executive

Aramex

05/02/2022 - 03/29/2024

- Training and Development: Organizing and conducting trainings for staff in various departments on skills and topics that can further enhance productivity. Monitoring staff trainings on the MLS and making sure all required and assigned trainings are carried out. - Government Agencies: ITF, PENCOM, IMMIGRATION Regular visits to the offices, making sure all forms and documents are accounted for, making sure all approvals are documented, making sure all expatriate quota & monthly returns are prepared and submitted in time, submitting of annual training plans to ITF, processing of the required documents to acquire the company PENCOM certificate. - Recruitment and Onboarding: liaising with department heads to create positions, or fill vacant positions, handling of short listing CVs and hiring of staff, and completing the whole onboarding process from resumption, to orientation and basic training. - Performance Management. Liasing with Department heads and setting KPIs and ensuring effective and timely performance evaluations are carried out. - Attendance Management: monitoring of time, and taken proper account of all staff leave, making sure all time off are applied on the HRMS, SuccessFactors - Payroll: assisting with the preparation of the monthly payroll, making sure all staff are paid by the due date.

HR Officer

Dana Motors LTD

01/11/2021 - 04/29/2022

- Attendance Management: monitoring of staff attendance, making sure all staff leave is accounted for and applied on the HRMS. - Recruitment: short listing CVs for interview, inviting candidates for interview, handling the induction process after hiring. - Setting of staff KPI and assisting with performance evaluation. - Preparing of staff monthly pension schedule - Payroll: Assisted in preparing the monthly payroll.

HR Assistant

Coscharis Motors

04/01/2019 - 03/31/2020

- Attendance Management: monitoring of staff attendance, making sure staff are compliant with the official resumption hours. - Recruitment: Assisted with going through and short listing CVs, inviting and preparing candidates for interviews. - File Documentation: Filing of all staff and official documents and making sure all records are up to date.

Skills

Business Analysis
Microsoft Office
SuccessFactors
Miro