Adaugo
About Me
- My name is Adaugo Adimora Uzoigwe,a mom of 3.A teacher/a remote worker .Have skills in Customer Experience (CX).My aspirations is to build walls around CX.Know how to handle customers and be able to satisfy there wants.I want to expand my knowledge and skills in CX(Experience)I can commit 4 times a week and 5 times in a month.
Education
Mass communication
2012
Mass communication
As a teacher,I apply English language and literature and my customer service skills to create engaging and effective learning experiences for people.I have been working as a teacher since 2017 and I have developed my email etiquette, de-escalation,and communication skills through various online skills and certifications.Iam also committed to continuous learning and improvement,and I seek to expand my knowledge and skills in cx.
Skills
Sales effectiveness
Zendesk talks for agents
customer service-Handling abusive customers
Writing
Awards
Personal development planning
2023
A guide to personal growth and reflection