Z. Kering
About Me
Freelance agent looking to acquire experience in public relations, administration, human resource management, and content/ copy writing.
Education
ZW
Completed studies in English and Communication in 2016. Developed writing and critical thinking skills, communication and interpersonal skills.
Work & Experience
Admin Support
Freelance Services
Acting as the point of contact for clients. Providing general support to visitors and colleagues. Writing and distributing email, correspondence memos, letters, and forms Assisting in the preparation of reports. Maintaining contact lists.
Customer Service Agent
Freelance Services
Responded to customer inquiries daily (in person, online, phone). Recommended and helped customers choose products to suit their needs. Processed customers' purchases efficiently and accurately at the Point-of-Sale. Secured orders from existing and prospective customers by establishing, maintaining, building good business relationships. Addressed customer dissatisfaction and resolved queries and complaints professionally. Retained professional and friendly customer relations.
Portfolio
