Weni Kusuma Ningsih
About Me
I am a customer service representative in the Ministry of Manpower of Indonesia. Highly dedicated and customer-oriented professional with a background in providing exceptional customer service in government office. Demonstrated ability to effectively address inquiries, resolve issues, and ensure a positive customer experience. Strong communication and interpersonal skills, fostering positive relationships with stakeholders. Proven ability to manage administrative tasks, coordinate office operations, and provide excellent support to management. Committed to upholding professionalism, ethics, and integrity in all interactions.
Education
Natural Science Education-Yogyakarta State University
Teaching learning of scientific principles, methods, and concepts, combined with a commitment to promoting scientific literacy. Analyse curriculum development, lesson planning, and hands-on teaching strategies.
Work & Experience
Assistant Science Laboratory
Junior High School 11 Batam
Assistant teacher in science practicum for effective learning. Manage administration and inventory, instruments, materials, and facilities. Ensure and evaluate lab work safety based on the standard operational procedure.
Customer Service Representative
SIAPkerja Office-Ministry of Manpower of Indonesia
Resolve customer requirements and complaints by clarifying the issue, determining the cause of the problem, and selecting and explaining the best solution to solve the problem. Coordination with stakeholders to support solutions manpower, companies, and customer needs. Collaboration with vocational school to prepare and motivate final grade students for expand job opportunities. Manage administration and reports to evaluate the SIAPkerja website development.
