Aliyu Iliyasu
About Me
Education
University of Abertay Dundee
Work & Experience
Ast. Manager IT Operations
Aitel Systems Ltd
Handled development and Maintainance of e-Commerce website. IT training Consultancy. Hardware/software Installation & Maintenance
Graduate Trainee
Sakra Academy Malaysia
Hardware/Software Installation & Maintenance Web & Software development Training Assistant.
IT Officer I
Katsina State Ministry of Finance
- NETWORK MANAGEMENT & ADMINISTRATION - HARDWARE MAINTENANCE - SOFTWARE INSTALLATIONS - MAINTAINING & UPDATING OF LG & STATE WORKERS SALARY PAYROLL.
HEAD, NON-FINANCIAL TRANSACTIONS
FIRSTBANK OF NIGERIA LIMITED
o SUPERVISION OF ACCOUNT OPENING, MODIFICATION & CLOSURE. o VERIFICATION OF TRANSACTIONS INITIATED BY OR ABOVE SUBORDINATES LIMIT o SUPERVISION OF ALL E-BUSINESS TRANSACTIONS THAT MAY INCLUDE CARD ISSUANCE, TOKEN ISSUANCE, ONLINE BANKING AND AGENT BANKING ENROLMENT. o E-CHANNELS COMPLAINTS MANAGEMENT o PROBATE ADMINISTRATION o RENDERING OF ANTI-MONEY LAUNDERING & TAX STATUTORY REPORTS o DAILY TRANSACTION CALL-OVER REVIEW & REPORT o ENSURING DUAL CONTROL IN THE RELEASE OF SECURITY DOCUMENTS & MONITORING OF SAFE CUSTODY PORTFOLIO
Analyst
FGN
- Developed and implemented automated scripts for routine tasks, streamlining the NOC workflow. - Monitoring network health and performance in real-time, ensuring optimal network uptime. - Automate incident escalation procedures for critical issues, guaranteeing the fastest possible response. - Create interactive Power BI dashboards to visualize key network metrics, empowering data-driven decision-making. - Generate comprehensive reports on infrastructure health, capacity, and utilization, keeping stakeholders informed. - Efficiently troubleshoot and resolve network connectivity issues, minimizing downtime and maximizing productivity. - Reconcile service availability reports with ISPs to ensure seamless and reliable connectivity. - Manage network complaints and liaise with vendors for swift resolution, delivering exceptional customer service. - Automate incident notifications and escalations, guaranteeing rapid response to critical situations.
