Matilda Igenewari

About Me

Versatile results-driven individual with experience in customer service, branding, people
management and administrative duties. Dedicated with the drive and ability to excel in my role,
enhance business operations and help achieve organization’s objectives.
Interested in volunteering for Customer Relationship Roles, Hr roles.

Education

Bachelor’s Degree 2016

Babcock University

Work & Experience

Customer Service Personal

New Tech

05/12/2022 - 07/29/2022

Investigated and resolved customers’ complaints timely. • Managed large amount of customers’ enquire via phone calls, emails and live chat. • Accurately kept logs of customers’ interaction and prepared reports for management. • Analyzed customers’ needs and recommended appropriate products and services.

Administrator

Zinny Styles

05/13/2019 - 07/25/2019

Getting 10 fashion designers to register for the event. • Managed and ensured that the volunteers understood their designated roles. • Liaising with Clients for partnership of the events. • Ensuring that models for the events meet up with time schedules. • Scouting for designers and prospective partners online to be part of the event. • Making follow-up calls with clients to ensure their available

Portfolio

Skills

Graphic Design using Canva
80%
Time Management
70%
Team Work
80%
Creative Problem Solving
80%
Attention to Detail
70%
Customer Relationship
90%