Suraj Mohammed Ayobi

About Me

I am a highly motivated, skilled and hardworking Person, who quickly adapts to new working environment; ever ready to learn new pedagogical knowledge to improve on my skills and Technical know-how, to be on top of my field of work in the job market. A team player, with the ability to work under pressure with little or no supervision. With this, I tend to achieve the target goals, missions, visions and objectives of organisations that give me the opportunity to add to their growth. With core intent of putting customer satisfaction first and always open to be mentored by Superiors, Mentors and the likes of individuals that have the capability of adding more knowledge to my already acquired skills to expand my territorial working atmosphere of; Technological integration, system enhancement, I.T Leadership, Customer Service, Technical Troubleshooting etc, for a bright career ahead.

Education

Bsc Information Technology 2019

Atlantic International University

Netwoking Major

Diploma in Computer Engineering 2015

Thorsway Compu-Net Institute of Technology

Software Networking Configuration Protocols

Professional Private Investigator 2021

Donyen Institute of Intelligence and Investigations

Professional Private Investigations

Certificate In I.O.T 2020

Advanced Information Technology Institute

Andruino Board Designs and Network Topology System

Work & Experience

General Manager of Operations

God First IT Solutions

12/03/2015 - 06/07/2015

 Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth  Captured new customers using creative and fresh approaches  Vet new customers thoroughly, conducting in-depth research to understand needs and financial considerations  Boosting product exposure at the retail level by working with retail Merchants and management to revamp displays  Achieving favourable terms with skilful contract negotiation  Managing retail stock levels with expert handling of back-end inventory, keeping optimal levels to meet expected customer needs  Redirect and overcome objections using exceptional Communication skills and in-depth product knowledge  Assisting customers after sales to personally address problems and provide additional support  Expanding business by working closely with the account director on innovative acquisition strategies  Coordinating inter-agency planning, looping in advertising, public relations, and social media teams to execute comprehensive and highly effective approaches  Cementing status as a trusted advisor, helping with problems large and small  Diversifying strategies with experiential, print, and online-only programs  Highlighting products to current and prospective customers by conducting live and Pre-recorded demonstrations  Develop relationships with account representatives through frequent connections and face-to-face meetings  Exceeded client expectations by directing a collaborative process focused on usability, scalability, and performance  Maximize alignment in product goals and resources by collaborating cross-functionally with internal teams  Developing a strategic vision and road map for each project, incorporating input from team members, customers, and market data Diversify product lines based on customer feedback and competitor research  Identifying, prioritizing, and pursuing potentially pro table product lines with entrepreneurial approach  Enhance product marketing and sales, working closely with advertising to optimize messaging  Improve user experience with hands-on testing, developing manual test cases and automated scripts to analyse products at each stage  Capitalize on emerging opportunities, consistently tracking markets to stay on top of trends  Improve advertising and promotional plans with clearly organized and executed marketing strategies  Satisfying clients with close collaboration and consistent achievement of targets  Achieve profit targets with balanced, strategic pricing structures  Enhance packaging and product materials, including designs, colour choices, and slogans  Training junior team members and mentoring on important procedures  Serve customers by going above-and-beyond the offered exceptional support for all needs  Troubleshoot problems and develop successful solutions.

Information Technology Consultant

Pusiga District Assembly

03/07/2018 - 03/21/2021

 Evaluated quality problems and performed Routine Maintenance Periodically to identify and resolve issues pertaining to security related breaches.  Initiated outbound administrative requests by phone and in writing to accomplish Result  Developed and executed plans to monitor standard process adherence  Support users with training, technical assistance and network improvements  Correct hardware, software and network connectivity issues by diagnosing faults and completing skilled repairs  Coordinate computer network access and use as master control operator  Protect data, software and hardware with top-notch security procedures  Determine future maintenance and repair needs by analysing equipment performance records  Keep network scalable to meet current and expected performance requirements  Resolve emergency issues quickly by maintaining organized spare parts inventory  Prevent data loss with regular backups and sound disaster recovery processes  Work effectively with diverse team to accomplish daily objectives and meet long-term goals  Protect company and customer data by consistently following policies  Secured information against unauthorized access and unwanted loss with proper system management, including intrusion detection, backups, and disaster recovery planning  Kept systems optimized with preventive maintenance and the timely incorporation of new technologies  Oversaw telecommunications update and maintenance projects, coordinating inventory and personnel to accomplish objectives and meet scheduling targets.

Doyen's Leverage

Private Investigator

05/09/2021

 Developing a strategic vision and road map for each project, incorporating input from team members, customers, and market data  Resolve issues by developing solutions based on impact assessments of investigative approach expertise  Assisted New private Detectives with improving area of operations through investigation  Maintained full compliance with legal, health, and safety regulations restored service by scheduling and organizing crew assignments  Accomplished daily work targets by efficiently coordinating resources and scheduling crews with assignments  Tracked all Field Operations team by maintaining open communication when operation or mission is in progress  Mobilized teams quickly for emergency needs, calling in team members and contractors to meet Investigative demands  Met regulatory requirements by documenting contracts and transactions  Maintained detailed operational records covering assignments and completed work  Gather and analyse research data covering decisions, codes, and statues with regards to code of conduct on the field  Meet deadlines consistently when preparing Clients for court pleadings  Author, organize, and submitted professionally written legal correspondence, affidavits, and reports to clients  Maintain a current and thorough law library to support the Field Investigative legal staff  Coordinate case information by meetings with clients, experts, and other professionals  Arbitrate disputes between parties and led closing processes for contracts such as marital status  Determine the cause of actions and prepared case based on investigated facts and legal histories  Work effectively with a diverse team to accomplish daily objectives and meet long-term goals  Redirect and overcome objections using exceptional communication skills and in-depth product knowledge  Achieve favourable terms with skilful contract negotiation.

I.C.T Coordinator

Sogakope Senior High School

 Planned and initiated hardware and software purchases to update technology.  Tracked and integrated new technologies to consistently meet business needs.  Incorporated new technologies into existing systems to improve information management and security.  Supervised technical support team effectively serving over 224 users.  Consulted with technicians, users and management to assess computing needs and system requirements.  Managed IT team workflows and established priorities, effectively maintaining schedules and consistently meeting objectives.  Coordinated smooth upgrades to modernize security systems, increasing security and performance.  Organized routine maintenance to keep computer systems performing effectively and secured against unauthorized access.  Directed and planned installation and maintenance of computer hardware and software.  Developed strategic IT infrastructure and equipment update plans.  Supported operations with consistent maintenance and updates of corporate files and records.  Completed required paperwork within anticipated timeframes.  Finished tasks and job duties, adhering to deadlines to avoid delays.

Legal Adviser and Head of Security for Africa (Volunteer)

Sisterz with Hope and Faith, Inc. (NGO)

03/20/2021

 Maintain full compliance with legal, health, and safety regulations.  Verify transaction compliance with laws and regulations by reviewing records and interviewing potential workers in Africa.  Determine scope of investigations required for different types of establishments and Operations in Africa.  Approaching and solving work problems with initiative and knowledge of Diligent Field operations.  Manage site safety through improved training and inspection strategies.  Maintaining code compliance for all jobs with strict conformance to quality standards.  Support internal and external Security communication projects, encompassing strategic planning and allocation of resources for security safe house zones in Africa.  Manage crisis communications with strategic and level-headed approaches both internal and external.  Maintain favorable perceptions of organizational accomplishments and agenda with influential leadership communications program.

Skills

 Local access network planning  Department management
80%
 System enhancement
80%
 Strategic planning
80%
Technology integration
80%
 IT leadership
80%
 Infrastructure development
80%
 Technical solution development
80%
 User technical support
80%
 Operational reporting
80%
 Networking
80%
 Collaboration
80%
 Project planning
80%
 User support
80%
 Customer service  Technical troubleshooting
80%
 Software installation  Systems analysis
80%
 Software installation  Systems analysis
80%
 Optimize system performance  Repair hardware  Diagnose faults
80%
 Resolve technical problems  Teamwork
80%
 Problem-solving  Operating system management
80%
 Technical support oversight  Customer relations  Multitasking  Virus protection
80%
 Equipment configuration  IT system development  Planning  Verbal communication
80%
 Task prioritization  Equipment procurement  Research  Project development
70%
 End-user support
80%
 Monitor performance  Plan projects  Digital solutions
80%
 Client relations  Lead teams  Prepare reports  Manage schedules
80%

Awards

Best Lead Investigator 2022
Led 34 Investigative Assignments with 80% Success in 2022