Olumuyiwa
About Me
Innovative and highly motivated IT professional with experience in user interface and user experience design. Expertise in converting customer requirements into innovative and successful satisfactory solutions. Collaborative, decisive, excellent verbal and written communication skills with strong interpersonal skills. Currently seeking a role where I can contribute my skills and experience to the growth of the organization. I aspire to become a leader in the field of product management and help build successful solutions that solves real life problems. I am open to positions in product management and product design
Education
Federal University of Technology, Akure
Modules included computer programming, human computer interaction, database systems and expert systems. Final project on "The development of an indoor location-based visible light communication (VLC) system "
Bournemouth University, Talbot Campus.
Modules includes IT management, data management, human-centred design, persuasive technology and research methods.
Work & Experience
UI/UX Designer
SilverEdge Projects Limited
Designed system interaction and sequence diagrams for proposed systems Designed prototypes to ensure quality control before project development phase Ideated and collected research statistics to back-up delivered updates on design deliverables Conducted user research, wireframing, visual design and usability test Collaborated with the product team to improve system interaction of a school mobile application by 11% Increased client satisfaction by 20% using rapid prototyping and A/B testing.
Software Engineer
SilverEdge Projects Limited
Translated prototypes and mockups into responsive, interactive features, using C#, HTML/CSS, and JavaScript. Tuned and improved software source code based on user requirements and technical guidelines. Collaborated with project managers, quality assurance, and customers to resolve technical issues to meet client requirements for functionality and scalability. Delivered highly maintainable code, modified existing software applications to resolve bugs, upgrade interfaces, and optimize performance.
Customer Service Associate
Washyard Laundromat
Responded promptly and professionally to incoming customer inquiries in person, by telephone, or by email Identified and assessed customersʼ needs to achieve satisfaction Built sustainable relationships and trust with customer accounts through open and interactive communication Handled customer complaints, provided appropriate solutions and alternatives within the time limits; followed up to ensure resolution Established and maintained good rapport with customers by using positive language and anticipating their needs
Field Support Engineer (Internship)
iTECO Nigeria Limited
Designed over 15 worksite schematic layout diagrams using Microsoft Visio software Presented drawings to project managers and incorporated recommended changes. Upgraded application software on the client's workstation Routine database backup of Access Control System data. Increased efficiency of call-out support by 50% Worked with team members to install IP surveillance and Access control systems.
