Samuel Edet
About Me
Highly motivated and results-oriented Relationship Management Executive with 3 year of experience in building and nurturing strong client relationships. Demonstrated expertise in developing and implementing effective strategies to enhance customer satisfaction, deep understanding of client needs, and, a proven ability to provide tailored solutions that meet their specific requirements, proven track record of promptly addressing client concerns, resolving complaints, and providing personalized attention to ensure their overall satisfaction and the ability to collaborate effectively with cross-functional teams have consistently contributed to seamless service delivery and the achievement of organizational goals, driving revenue growth, and achieving business objectives.
Overall, my passion for relationship management, coupled with my diverse skill set and dedication to delivering exceptional client experiences, makes me a valuable asset to any organization seeking a Relationship Management Executive with a proven ability to drive client success.
Education
The University of Uyo, Niger
Chartered Institute of facility Management
Work & Experience
Relationship Management Executive
Optiva Capital Partners
Meeting with potential clients to gauge the utility and viability of prospective working relationships. Ensuring regular contact with existing clients to maintain our company's presence. Prompting clients to upgrade their existing packages and purchase additional offerings. Settling clients' concerns swiftly and professionally. Conducting in-depth needs assessments to better understand each client's requirements. Identifying a range of our offerings that could meet the goals and values of each client. Proposing and deliberating potential solutions in consultation with clients. Advise client on immigration criteria and application process Detailed analysis and planning for client immigration options and eligibility The advisory process throughout the application phase and post submission Work as a team to assist in client profile building and documentation
Relationship Management Executive
Polaris Bank
Identify and understand the need of the Customer Promote and sales product directly to customer on behalf of the Bank. Delivers and maintains customer service standards at all times, for improved Service delivery. Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessment Analyze financial statements of new customer and evaluate all loan documents Contributes to the growth of deposits, loans and overdrafts to increase profitability of the branch Minimize risks through adherence to KYC compliance as per the bank policies and Procedures in all your operations to minimize losses due to frauds. Discuss loan terms and conditions, and conduct collateral risk analysis to ensure compliance with the banks policies and procedures.
