Ruby Boadi-Ansah
About Me
I am a graduate of Sociology with Linguistics from the University of Ghana and possess a wealth of hands-on experience that has provided me with the necessary skills and abilities to work independently.
I am highly organized, able to learn quickly, and able to handle multiple responsibilities simultaneously.
I am eager to put my skills to use in a virtual administration or customer service support role.
Education
University of Ghana
Sociology with linguistics
Work & Experience
Secretary
SM MOBILE MART
• Managed file system to help with ease of information flow. • Implemented and maintained administrative procedures to meet set targets. • Answered phone calls from customers and attended to customer inquiries and complaints. • Prepared necessary documents to submit for Tenders. • Managed petty cash in the office. • Managed staff records • Scheduled interviews for prospective staff
Administrative Assistant/Sales and Customer Service Representative
Novotec Enterprise Limited
• Managed databases and file systems to help with ease information flow. • Implemented and maintained administrative procedures to meet set targets. • Organized and Coordinated Staff training and meetings. • Interacted and marketed products to customers in the show room • Generated reports of the various departments to be submitted to my supervisor. • Prepared documents with Tally for customers who purchase from the showroom. • Answered phone calls from customers professionally and responded to customer inquiries and complaints. • Recorded and took minutes during staff meetings
Personal Assistant to the CEO
Krane International Agency
• Acted as a first and focal point of contact: dealing with schedules of meetings, correspondence and interface of clients. • Managed diaries,calendar and coordinated appointments for the CEO. • Booked and arranged travel, transport and accommodation for the CEO and company’s partners . • Managed databases and filing systems to provide seamless and quality information for effective decision making. • Implemented and maintained procedures in response to customer demands. • Liaised and followed up with staff, suppliers and clients and reverted to the Customer on outcomes. • Managed cash flow and petty cash for the office. • Managed and filed staff records • Organized and coordinated staff meetings • Read and replied to emails and messages for the CEO.
HR Assistant(Volunteer)
Nomadd Group
Assisted in creating a section of the Employee Handbook related to Employment Relationship. Helped to design an interview preparation section for the Youth Development Program. Regularly updated the Department Calendar to ensure that everyone is aware of upcoming events.
