Achmad Robbi
About Me
I have done a lot of work during my work from 2017, I have a lot of experience in HR, Managing place, people and things, politics and also operational.
Education
Magister of Psychology
Work & Experience
PIC's Live Agencies & Content Quality Specialist
PT Indojasa Andalan Global · Purnawaktu
PIC’s Live Agencies 1.Build nice relationship among agencies in Indonesia; 2.Handle payment slip for agencies; 3.Handle registration and contract of agencies; 4.Support and help agencies to get better payment; 5.Solve technical issue like host movement etc; 6.Be part to improve content management system and strategy optimization; Content Quality Specialist 1.Responsible for the content operation of Indonesia community app; 2.Select recommended content, maintain app contents, optimization of platform based on user needs, and increase user’s viscosity to the APP; 3.Responsible for processing in app high-risk content and give feedback; 4.Participate in the improvement of content management system and strategy optimizationPIC’s Live Agencies 1.Build nice relationship among agencies in Indonesia; 2.Handle payment slip for agencies; 3.Handle registration and contract of agencies; 4.Support and help agencies to get better payment; 5.Solve technical issue like host movement etc; 6.Be part to improve content management system and strategy optimization; Content Quality Specialist 1.Responsible for the content operation of Indonesia community app; 2.Select recommended content, maintain app contents, optimization of platform based on user needs, and increase user’s viscosity to the APP; 3.Responsible for processing in app high-risk content and give feedback; 4.Participate in the improvement of content management system and strategy optimization Keahlian: Analytical Skills · Problem Solving · Microsoft Excel · Spreadsheets · Financial Analysis
Recruitment OfficerRecruitment
JO : Headhunter
Handling for Sales, Account Executive, Marketing, Technician of Building, IT (staff-manager) and Receptionist. Source potential candidates through offline & online channels (e.g. social platforms and professional networks). Plan interview and selection procedures, including screening calls, assessments and in-person interviews also Parrticipate on Opportunityfair
Retail Outlet Officer
DHL Express
To manage and deliver customer-focused service in retail outlet. Generate cash sales and achieve assigned business targets. Interface with various internal DHL departments (Operation, Customer Service, Marketing, and Account & IT Dept) to ensure service alignment & enhancement. Undertakes any assignment/special project as determined by the supervisor. Adhere to country & Company standards and agreed the operational procedures with all departments to enhance the Retail Outlet Service qualities. Coordinate and consolidate data transfer between retail outlet to country office. Track store performance through prescribed reporting formats. Be committed to quality customer service by being properly groomed with low absenteeism, low in tardiness at all times. Conduct cash reconciliation reports and cash/credit card transactions of retail outlet. Maintain retail outlet Cash shipment data
Political Staff
Embassy of The Republic of Indonesia in New Delhi, India
While work in Embassy of The Republic of Indonesia in New Delhi, India / Kedutaan Besar Republik Indonesia (KBRI) di New Delhi, India, i did : Created a diplomatic letter Created a diplomatic verbal note Created brafaks (faksimil report) Prepared support data regarding India, Bhutan, Afriacan nations politics Created a daily, weekly, monthly, special report Created analysist regarding internal/external politics condition in India and Bhutan Created contact with counterpart in Ministry of External Affairs of India or cross ministry Created an appointment with counterpart Designed schedule Created preparation for visit of Indonesia's delegations
Interviewer | Quality Control | TrainerInterviewer
Grab Indonesia
Interviewer - Handled recruitment & selection process of Grab-Car Plus project. - Conducted screening to Grab Gold Captain partner. - Recruiting the new Grab-Car Plus partner for the Grab-Car Plus project. - Interviewed the candidate of Grab-Car Plus partner using BEI method. - Created a report for the interview result. - Coordinated with inspector & trainer for hiring the new Grab-Car Plus partner. - Conducted a task administration. - Provided information to the candidate of Grab-Car Plus partner about Grab-Car Plus program. - Responsibility for inventory equipment. - Created a daily report to team leader. Quality Assurance - Designed program with discuss with supervisor/team leader - Created a strategy - Checked quality booth (personal or physic) which determined from center - Given the Booth staff an advise or suggestion if they were wrong - Created a presentation - Created daily, weekly, and monthly report - Discussed regarding result of observation - Checked driver's quality, give them score bad or good, if bad, the drivers will get punishment
