productsgeeks

About Me

I am a Product Manager with a passion for building innovative products that solve real-world problems and delight users. With extensive experience in product strategy, design, and development, I am skilled at leading cross-functional teams and driving projects from ideation to launch.

As a Product Manager, I believe that the key to success is understanding the needs of both the business and the user. I have a strong track record of defining product vision and roadmaps, conducting user research, and analyzing market trends to create products that drive growth and exceed customer expectations.

I have a proven track record of leveraging my experience to help organizations create innovative solutions that drive growth. My expertise includes implementing marketing strategy, developing product launch plans for new market entries, managing all aspects of strategic planning processes, improving team performance, securing customer loyalty, and forging valuable relationships with internal and external stakeholders. I’m passionate about building products that meet customer needs and exceed expectations, and I’m always looking for new challenges to tackle. Let’s connect and discuss how I can help drive success for your organization.

Education

Bachelor of Science - BS Computer Science 2017

Wellspring University

Studying, experimenting and investigating technological fields such as artificial intelligence, robotics and virtual reality Conducting research involving experimentation, analysis and modelling. Developing new products to solve data recording problems Development of an online Digital Library for books

Product Manager Nanodegree 2020

Udacity

Product Strategy The most effective products start with a comprehensive market-based, insight-driven strategy. Identify the right problems to solve through market research, target user definition, and market sizing. Create a compelling vision and strategy that will set up the team to solve those problems. Product Design Take an idea through concept, design, and user validation phases, and create a spec to handoff to Engineering for development. Use design-thinking methodologies to explore various ideas, and then converge on a single idea. Product Development Learn the critical soft skills needed to manage the development and execution phase of the product. Collaborate with cross-functional teams and stakeholders to guide them through planning and execution. Manage stakeholder expectations and handle risks that arise, re-prioritizing feature and sprint priorities Product Launch Create a plan, identify the launch risks, and figure out how to minimize their impact on your launch.

Digital marketing Nanodegree 2020

Udacity

Content Strategy, Social media marketing, Social media advertising, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Digital Advertising, Email Marketing, Google Analytics.

Work & Experience

Product Manager

Hollatags

08/01/2020 - 08/31/2021

• Served as a technical consultant for B2B integration and platform application development, leading discussions with key business partners to integrate our API software onto their existing channels. • I led the engineering team to develop and launch a Billing platform to help telecommunication companies accurately measure USSD billing sessions saving them about 20% profit in revenue. • Improved the API product by leading a redesign of the developer portal, resulting in a 20% increase in customer satisfaction

Senior Product Manager

Risevest

08/31/2021 - 07/31/2022

• I led the product team to deliver the second version of the Rise Mobile application and website. I have grown investment transactions on Risevest by over 20% with a customer base of 200,000 global users through continuous product improvement. • Designed and developed a new admin dashboard for Customer Service team, overseeing all aspects of client relationship management (CRM) system across all digital channels, including user accounts, customer information, contracts, and loyalty programs. reducing the customer support costs by 70% and increasing customer retention by 10%. • I led the analytics team to develop and deploy predictive data models to gain key insight on user behavior and product evolution, using Google Analytics and Firebase for Customer Acquisition Analysis, A/B Testing, and Behavior Segmentation. • Managed team of 13 developers and product designers to deploy the Risevest application, resulting in over 200,000 active users, with average 30 minutes per day user activity.

Senior Product Manager

Techcabal

08/31/2022 - 07/31/2023

• Optimized website to increase conversion rate by an average of 30% working cross-functionally with Marketing, Business Analytics, and Data Science to determine optimal page layout and A/B testing, improving overall customer satisfaction and loyalty. • Optimized Techcabal website user experience, implementing guidelines and training for writers to ensure compliance with established best practices. Implemented tools to track site performance and user interaction with content. • Reviewing production brief with Creative Team,Creating Concept strategies, ensuring deliverables is on-brief and providing with feedback and guidance whenever necessary. • Improved site traffic by 24% using user analytics to identify and eliminate bottlenecks in the site's user flow, resulting in a direct increase in conversions. Improved website load times by six seconds, improving customer satisfaction index by 50%, and resulting in an overall increase of brand awareness.

Skills

Product management
100%
Web development
80%
Python
70%