Nisrina Az Zahra
About Me
As a recent graduate of Universitas Airlangga majoring in Communication Science, I am currently in the explore for opportunities to pursue my career as Customer Success role. My undergraduate experiences and current role as Junior Client Success sculpted me to have the ability to be a young professional. I am wired to solve problems and help others using analytical thinking approach in a fast paced environment. With a demonstrated history of strong operations professional, working in several types of events, and exposure to marketing and public relations role, I am thriving to learn and improve my skills to any entry-level opportunities.
Education
Universitas Airlangga
GPA 3.55 Radio Club Announcer for Student Council Activity Secretary of Communication Science Student Council Event Coordinator of National Paper Competition
Work & Experience
Client Success Junior Associate/ Customer Operations
Kalibrr
Handling customer and client support for the team by answering jobseekers and recruiters comments via Zendesk, working on job curation for company job post and support Client Success team in day to day administrative activities. Working on projects impacting customer research, clients reporting, sit on client meetings and support upcoming customer activities including new customer launches, Business Review, and Client Event Activation.
Marketing Communication at Dehealth Supplies
Dehealth Supplies
Worked on marketing planning and preparing promotional materials, built relationships with other brands and created promotional collaboration.
Public Relations Intern
PT Astra Daihatsu Motor
Worked on press releases for product launching and company activation, social media contents for Youtube series launching, e-invitation, email header, and virtual backgrounds.
