NICOLETTE ABSALOM
About Me
Hi, I’m Nix an aspiring UX/UI designer with a
background in operations administration and event
management, my experience in these fields have
allowed me to develop strong problem solving and
communication skills.
Im passionate about wanting to craft meaningful
customer and user experiences, with an intense
dedication to creating user-centric meaningful
digital solutions.
Equipped with a curious mind and a creative spirit,
I’m on a mission to transform the way people
interact with digital design.
Education
Missouri Laan Secondary School
Matric
CTU Training Solutions
Wordpress; JavaScript; Python; Adobe Photoshop; Adobe illustrator; CSS and HTML;
UX design institute
Figma; Prototyping; User Research; Usability Testing; User Flows
Work & Experience
Operations Administrator
Discovery Insure
Achievement of monthly call analysis target Manage access on SharePoint for Personal Lines Operations Submit weekly reports on call analysis to Functional Head Provide feedback on trends for Product Coach trainers on trends and findings Co-ordinate own administration and ensure all administration is done timeously Report to business Heads on areas where no improvement is found Report on First Call Resolution (FCR) to Operations Managers Do recommendations on processes to enhance First Call Resolution (FCR) to Functional Head Capture ad-hoc travel expenses, and credit card reconciliation and manage any related queries
Executive Assistant
FNB
Devising and maintaining office systems, including data management Organizing and maintaining diaries and making appointments Dealing with incoming email often corresponding on behalf of the Executive Carrying out background research and presenting findings Producing documents, briefing papers, reports and presentations Update dashboards, databases and inventories with statistical, financial and non-financial information. Processing Invoicing and generating purchase orders on Oracle Planning, organising and managing internal events such as golf days, conferences and internal product launches
Wedding/Event Co-ordinator
Bookham Grange Hotel
Coordinating vendors (such as florists, caterers, photographers, etc.) for weddings and special events Managing event budgets Planning a menu and/or helping produce and serve food Securing lodging for large numbers of guests Sourcing audio-visual equipment/vendors for specials events Coordinating transportation for wedding and special events guests Handling client contracts and payments
