Nicola Gladman

About Me

Hi I’m Nicola.

I am a junior researcher who has gained certificates in User Research and has been working with local business  and other local organisations to elevate their user experiences through the insights gained from User Research.

I am looking to learn, gain experience and build up my portfolio with the dream of finding paid employment in  User Research.

I have previously worked as a secondary school teacher for 16 years, and have a  BA (hons) in History and Masters in Psychology and therefore have many soft skills that transfer easily to User Research. Through my certifications and voluntary work I am developing User Research hard skills.

I would love to continue my development while helping organisations elevate their user experiences through the Skilled Up Life project.

Education

User Research 2022-2023

Interaction Design Foundation

Certificates of distinctions gained in: User Research - Methods and Best practices (Best in Class distinction). HCI: The Foundations of UX Design. UX: The beginner’s guide Design Thinking: The Ultimate guide

MEd Psychology 2008-9

University of Bristol

PGCE History Secondary Education 2003-2004

University of Huddersfield

Teaching qualification

BA (Hons) History 1999 - 2002

University of Huddersfield

Counselling Skills 2020 -21

Buckinghamshire college group

Level 1 &2 counselling skills.

Work & Experience

Freelance User Researcher

Various companies: Weston Turville School, Wendover News, Kiki's Kuts

09/12/2022 - 11/30/2023

Freelance User Research for the above organisations. Designing and conducting various research studies, providing insights to organisations to elevate user experiences.

Skills

Problem solving
Creative thinking
Organisation
Empathy
Social skills
Communication