Naomi Kalu
About Me
My name is Naomi Kalu. Patience, empathy and integrity are integral parts of me. I am highly adaptable, helpful and committed to continuous learning and development. I just completed my training in UI/UX design and I am passionate about practising.
I am a UI/UX Designer with experience in Figma. I bring ideas to life by designing websites, and mobile applications. I am seeking an opportunity to broaden my knowledge in the field.
More so, I am a customer support and an executive administrative assistant with experience in tools such as Zendest, HubSpot, Clickup, Google Suites, Monday.com. Calendly, and Zapier.
I attend to customers’ concerns or inquiries with patience and empathy. I assist busy executives in handling their daily calendars while they focus on another important aspect of their job.
Although life is inevitable, I aspire to become a leader in UI/UX design in future.
Education
Geneza School of Design
I learned the principles of design, how to create shapes, and colour styles, design websites and mobile apps using Figma.
Digital Witch
I learned how to build rapport with customers, and actively listen when a customer is angry so that I can troubleshoot and resolve the concern promptly. I also learned the use of tools like Zendesk, HubSpot, Google Suites, Monday.com, Zapier, etc
Work & Experience
Customer support
Homeville
1. Welcomed customers upon arrival. 2. Handled and replied to phone calls and emails. 3. Troubleshot and resolved over 30+ customer concerns daily.
