NaaS

HR Assistant

Baobab Microfinance Co. Ltd

Program Manager

AFRICA SKILLS HUB, Tamale

• Liaise with stakeholders, partners and operations teams on systems rollout through meetings and discussing on the benefits the business stands to gain with a shift to systems usage for operational purposes. • Provide timely update to project teams and training of site coordinators through meetings and in person to outline project progress and capture relevant feedback as part of the process. • Communicate and drive implementation priorities for business process deviations by explaining the opportunity costs to the business across all operations. • Communicate systems process changes to the wider committee and receive enhancement feedback to measure process, performance and impact including effectiveness of changes along the value chain. • Prioritizes workforce planning efforts on strategic business decisions with significant talent implications and high talent risks. • Coordinate programs run by the NGO and collaborates with partners to ensure events are publicized to the community

Market Research Assistant

CAPEL 5 BUSINESS SOLUTIONS LTD, Accra

• Assisted with HR duties and administrative services and special projects. • Oversaw assigned leadership roles to staff for projects and undertook net promoter score for financial institution. • Supported the development and implementation of HR initiatives and systems. • Ensured effective management of headcount; thereby reducing the strain on management regarding coaching, training and inducting new employees into the business. • Successfully evaluated and documented people practices covering; Strategy, Policies, Processes, Budget management, Workforce Planning, Monitoring and Evaluation.