Miguel Torres

About Me

Product Owner with experience in product lifecycle strategy, market opportunity identification, and leading cross-functional teams in project execution. My professional background includes Key Account Manager roles, where I developed lasting client relationships, implemented key account management plans, monitored account performance, and provided advisory support for improvement.

I possess analytical skills for evaluating product profitability and effectiveness, enabling me to make strategic decisions. I am passionate about working in dynamic and collaborative environments, where I can leverage my analytical capabilities and leadership to define effective commercial and product strategies.

Education

Telecommunications Engineer 2015

USM

Work & Experience

Product Owner

Tesacom

04/11/2022

• Definition and tracking of the product life cycle strategy, including the maturity, decline and end of life phase • Analysis of market trends, competition and needs to identify product opportunities • Close collaboration with sales, marketing, post-sales and operations teams to ensure product goals are met • Analysis of product profitability and effectiveness and making strategic decisions accordingly • Maintaining close relationships with customers and suppliers to understand their needs and ensure product satisfaction • Defining and managing the Backlog to prioritize internal and customer needs • Development of the Roadmap and prioritization of ongoing projects.

Key Account Manager

Daxa

07/01/2021 - 03/01/2022

- Develop and maintain lasting relationships with clients, based on trust and long-term satisfaction. - Create and implement key account management plans to maximize the value and growth of business relationships. - Monitor account performance and provide strategic advice to improve results. - Prepare customized proposals tailored to each client's needs. - Collaborate with design and marketing content teams to produce high-quality advertising materials. - Conduct market trend analysis, sales metrics, and pricing strategies. - Identify client needs and develop appropriate solutions. - Track and achieve sales objectives set by management.

Solutions Engineer

IG Networks

10/02/2017 - 06/30/2021

- Design cost-effective and customized technical solutions to meet specific client needs. - Provide technical support during the pre-sales stage to assist Business - Developers and ensure successful deal closures. - Identify and evaluate potential suppliers to ensure strategic and high-quality partnerships. - Possess in-depth knowledge of the regional telecommunications market and technologies used in the industry. - Offer technical support on assigned projects, including calculating key indicators and participating in RFPs/RFIs proposals. - Effectively communicate complex technical solutions to both clients and internal teams.