meitriwidia
About Me
I was able to think critically and have a good problem solving skills. In my previous job experience, 90 % of the time I am used to solve the service users’ problem. I get used to face conditions that required solutions quickly and correctly. I also have a good communication skills whether to deliver information or in a discussion. Having a highly interest in Customer Support, Administrative Work, General Affair and Human Resources.
Education
Jenderal Soedirman University
GPA 3,74
Work & Experience
Customer Support Project Tokopedia
PT Mitracomm Ekasarana
● I handle the phone about 30% per day to solve problems and handle hard complaints ● Give fast customer support with a professional attitude, friendly, and patient manner ● Answering questions asked customer associated problems and follow up these complaints ● Do the act of conforming an appointed by the Tokopedia Guides Lines. If user problems unique, active discuss with Leader Team to solve the problems ● Increase customer satisfaction, with a target of complete report 70-80 per day ● Follow the training every time there was new project to can sense Tokopedia Product Knowledge ● Had a chance to become mentor for 3 weeks to new employees in overcoming user report
Partnership
Badan Pusat Statistik Kabupaten Tegal
● Pre-Field Training ● Implementation of the 2020 Population Census Program as a field enumerator
Enumerator
SDGs Indonesia
Partnership of event Sustainable Development Goals (SDGs) in Surokidul, Pagerbarang, Tegal
