Matheeswaran Palanisamy

About Me

Self-motivated professional who enjoys a challenge with a sense of optimism and curiosity. passionate about helping and collaborating with people to drive productivity and creatives to arrive at the best possible outcome. high learning ability and skills such as teamwork, leadership and good communication.

Education

B.Tech. Aeronautical Engineering 2018

Bannari Amman Institute of Technology

High school 2014

Rani Meyyammai Higher Secondary School

Work & Experience

Customer Experience Engineer

FLYdocs India Private Limited

10/01/2021

Builds and maintains strong customer relationships and networks by providing the highest level of service. Guiding the new team of fresh members with strategies optimized by knowledge of the customer domain and previous experience. Provide assistance to Internal or External clients with regards to support. Supervision of all activities of the team at the advisory level. Maintain and improve relationships and client satisfaction.

Product Support Assistant Engineer

Flydocs India Private Limited

04/22/2019 - 09/30/2021

Performing as primary liaison between flydocs and customers. Used critical thinking to break down problems, evaluate solutions and make decisions. Partner with other departments and interact effectively with employees at all levels of the organization. Maintain a professional demeanor in stressful situations and negotiations

Skills

Customer support
90%
Communication
89%
Leadership skills
85%
Collabration
95%