Mary.w

About Me

I have background in computer science and has provided me with a strong foundation in both hardware and software troubleshooting, network administration, and cybersecurity protocols.
I am adept at managing IT infrastructure for small to medium-sized businesses, ensuring systems are secure, efficient, and up-to-date. My proactive attitude towards preventive maintenance has significantly reduced system downtime and improved overall productivity for my clients. I take pride in my ability to communicate technical information clearly to non-technical stakeholders, facilitating better understanding and decision-making.
In my current role, I have successfully implemented a company-wide upgrade of security measures, resulting in a 50% reduction in vulnerability to cyber threats. I am committed to continuous professional development, regularly attending industry seminars and achieving certifications like cyber security, CCNA.

Education

jomo kenyatta university of agriculture and technology 2012-2017

information technology

Work & Experience

IT Support

savannah spring technology

01/02/2019 - 05/09/2024