Marcela

About Me

As a self-educated individual, I have honed my skills in web development through a passion for learning and hands-on experience. One of my notable achievements includes independently designing and developing my website, showcasing my proficiency in web technologies. This self-driven journey has equipped me with a strong foundation in we development, problem-solving, and a commitment to continuous learning.

Education

Tourism/ Hospitality Management 2010-2014

Regional Tourism School

In tourism school, I likely learned about destination management, tour planning, cultural sensitivity, and sustainable tourism practices. My education may have included marketing strategies specific to the travel industry, customer service skills, and a deep understanding of various aspects of the tourism sector. Practical experiences, such as internships, likely provided real-world insights and prepared me for roles within the dynamic and diverse field of tourism.

Digital DLSR Photography Stage 1 2018

Abingdon & Witney College

In a photography course, I learned the fundamentals of photography, including composition, lighting, and exposure. I gained technical skills in using cameras and post-processing tools. Additionally, I explored different genres of photography, such as portrait, landscape, or macro photography.

Digital DLSR Photography Stage 2 Abingdon & Witney College

2019

The course have covered the history of photography, influential photographers, and contemporary trends, contributing to a well-rounded understanding of the art and craft of photography.

Graphic Design level 1 2020

In a graphic design course, I acquired skills in visual communication, typography, color theory, and layout design. I learned to use design software such as Adobe Creative Suite and gained a deep understanding of design principles. The course probably covered concepts like branding, user experience (UX) design, and design thinking. Practical projects and critiques likely helped me develop a creative and critical eye, preparing me for a range of graphic design roles.

Google Analytics 4 2023

In a Google Analytics 4 (GA4) course, I learned how to use GA4, Google's latest version of its analytics platform. This includes understanding the interface, setting up properties, creating tags, and tracking user interactions on websites or apps. I covered features like event tracking, user demographics, and understanding user journeys. The course emphasised the importance of data analysis, helping me extract meaningful insights to optimize websites or apps based on user behaviour.

NCFE Level 2 Certificate in Understanding Coding 2023

In a Certificate in Understanding Coding and Project Management program, I acquired a dual skill set. On the coding side, I gained foundational knowledge in programming languages, algorithmic thinking, and problem-solving. This course included project management skills, I learned key principles such as project planning, scheduling, budgeting, and team collaboration.. The combination of coding and project management skills prepares me to not only develop software but also to oversee and contribute to the successful execution of coding projects within a structured framework.

Google UX Designer 2023

Google

Completed a rigorous training designed for entry-level job readiness. 15 modules included topics like: UX research fundamentals, inclusive design, low-fidelity and high-fidelity prototypes, and tools like Figma and Adobe XD. Completed hands-on projects and developed a portfolio including 3 projects to receive the certificate.

Work & Experience

Deputy Manager

Oxfam

*Receiving and processing stock into inventory management system. * Posting items on the official website of the charity. * Product photography. * Product packing and shipping preparation. * Used coordination and planning skills to achieve results according to schedule. *Providing good and professional customer service skills. * Supervising and empowering volunteers. Provide highest quality support and help them to feel comfortable during their voluntary participation. * Promptly receiving and forwarding incoming communications, such as phone calls, emails and letters, to appropriate staff. * Meet the target within the sale. * Social Media Advertisement.

Induction Manager

Oxfam, Oxford

02/02/2023

• Designing and executing effective induction programs for new employees, ensuring a smooth transition into the organisation. • Conducting orientation sessions to familiarise new hires with company culture, policies, and procedures. • Collaborating with cross-functional teams to customize onboarding experiences for different departments and job roles. • Providing mentorship and guidance to new employees, fostering a sense of belonging and engagement. • Developing and updating induction materials, including presentations, handbooks, and training resources. • Monitoring and evaluating the effectiveness of induction programs, making continuous improvements. • Acted as a point of contact for new hires, addressing their questions and concerns throughout the onboarding process. • Contributing to a positive workplace culture by helping new employees quickly integrate into their roles and teams.

Skills

Team leadership and coaching
95%
Department coordination
95%
Online Research
95%
Online Marketing
95%
Microsoft Office
99%
IOS knowledge
95%
Excellent time management
80%
Designing graphics and logos
80%
Web design
50%
Figma
25%
Photoshop
85%
Google Analytics
75%

Awards

My first website 2023
http://mserafinphotography.com.pl
Travel Agency Holiday Time
MANAGING THE VISUAL CONTENT OF THE COMPANY ON SOCIAL MEDIA
Belgravia Driving School
PROMOTE A DRIVING SCHOOL BY CREATING A WEBSITE, LOGO, AND BUSINESS CARD, AND ANALYZING DATA BY GOOGLE ANALYTICS 4