Maryann Mwangi
About Me
Results-oriented finance and admin professional with a decade of UAE experience in operations management, team leadership, and financial process optimization.
In my ongoing professional development journey in Nairobi, Kenya, I am enrolled in the AWS Re/Start Program (Cloud Practitioner) and the ALX Data Science program, set to graduate in April and August 2024, respectively. These achievements build upon my prior successes, including obtaining a German Language (A1) Certificate in 2018, completing the ALX Virtual Assistant Program in 2022, and achieving CPA part 2 in 2009.
Meanwhile in Kenya from 2021 to 2023, I served as a Data Clerk and Virtual Assistant at Willow Tree Décor in the UK (remote). In this role, I played a crucial part in expanding artisan sourcing, negotiating pricing terms, and nurturing client relationships, demonstrating my ability to go beyond basic data management and contribute to more analytical aspects of the business.
In addition, I volunteered as a Sunday School Teacher at CITAM Church in Kenya, showcasing my commitment to community welfare and education. (2018 – 2023)
My professional journey extends back to my tenure in Dubai, UAE (2007 – 2017), where I made significant contributions to various organizations. As a freelancer, I successfully managed large-scale events, showcasing effective team leadership and strategic project management. As a Finance and Admin Executive at the British Vets Hospital, I optimized financial processes, implemented advanced inventory management, and negotiated improved payment terms with vendors. Previous positions at Blue Oasis Vets Clinic, Tesco Canada International, NSV Automotive Group, and Tellurian Book Production increased my proficiency in financial administration, client relationship management, and office coordination. This diverse experience underscores my commitment to excellence, adaptability, flexibility, and proficiency across various sectors and roles.
I seek to shift my career focus from administrative finance towards more green data-centric projects or roles.
Education
Explore Academy
Data Analytics and Data Science
Inco Academy
Carbon Accounting
AWS
Cloud Computing, Cloud Practitioner
KASNEB
CPA - Part 3 Business Analytics Project
Work & Experience
DATA CLERK AND VIRTUAL ASSISTANT
WILLOW TREE DECOR, UK - REMOTE
- Expanded artisan sourcing: Boosted artisan sourcing by 20%, resulting in a 10% sales growth in just six months. - Pricing negotiation: Successfully negotiated pricing terms with 12 new artisans, leading to a commendable 5% boost in product margins. - Client relations management: Provided virtual support and managed weekly calls, fostering strong relationships between the UK owner and Kenyan artisans. - Supply chain coordination: Spearheaded procurement and organization of product packaging and branding materials, optimizing product presentation. - CSR partnership identification: Demonstrated a keen eye for identifying three impactful Corporate Social Responsibility (CSR) partnership opportunities, directly benefiting the local community
FREELANCER
MULTIPLE PROJECTS IN DUBAI, UAE
- Large-Scale Event Management: Led a team of 25 professionals to execute a grand Christmas event spanning 1,750 square meters within a hotel, demonstrating effective team leadership and event planning expertise. - Strategic Project Management: Developed and meticulously updated project plans, ensuring the on-time and efficient completion of projects, with an emphasis on precision and attention to detail. - Exemplary Customer Service: Offered exceptional customer service to a manufacturing firm, maintaining a remarkable 97% customer satisfaction rate, highlighting strong client relations and problem-solving abilities.
ADMIN AND OPERATIONS ASSISTANT
TESCO CANADA INTERNATIONAL | DUBAI, UAE
- Comprehensive Administrative Support: Provided invaluable administrative support across multiple functions, including HR, finance, and supply chain, showcasing adaptability and versatility. - Travel Coordination: Managed staff expense reporting and coordinated travel arrangements for quarterly conferences, ensuring efficient and cost-effective attendance. - Financial Oversight: Assisted department heads in meticulous budget tracking, with a weekly expense monitoring regimen to ensure fiscal prudence.
FINANCE AND ADMIN ASSISTANT
BLUE OASIS VETS CLINIC | DUBAI, UAE
- Robust Financial Management: Managed the complete accounts receivable and collections processes, showcasing proficiency in financial administration. - Appointment Optimization: Spearheaded customer appointment confirmation calls, effectively reducing no-shows by an impressive 30%, contributing to operational efficiency. - Versatile Administrative Duties: Handled accounts payable, maintained a strong customer service ethos, and effectively managed various administrative responsibilities.
ADMIN AND CUSTOMER SERVICE MANAGER
TELLURIAN BOOK PRODUCTION | DUBAI, UAE
- Client Relationship Building: Cultivated robust client relationships by offering prompt and tailored communication, contributing to overall client satisfaction. - Efficient Communication: Designed letter templates that significantly reduced writing time per communication by an impressive 50%. - Comprehensive Oversight: Managed the full cycle of administrative functions and customer service, ensuring seamless operations and customer-centric service delivery
FINANCE AND ADMIN ASSISTANT
NSV AUTOMOTIVE GROUP | DUBAI, UAE
- Financial Expertise: Provided invaluable support for the monthly financial close process and reporting, ensuring accuracy and timeliness in financial operations. - Office Management: Oversaw office functions encompassing mail handling, file organization, and supplies coordination, contributing to a well-organized work environment. - Customer Base Expansion: Successfully grew the customer base by an impressive 45% through diligent and effective customer communication strategies.
