louisdingue
About Me
An accomplished leader in and out of the field of HR, skilled in overseeing various operational aspects, sourcing and developing a strong team, streamlining administrative processes, and introducing creative solutions to enhance the workforce.
I have a proven ability to handle many aspects within the HR department and manage teams no matter the setting. I think ahead creating actionable initiatives to deliver great employee engagement and business growth. I excel working independently and in teams; a fast-paced environment is my natural habitat.
There is a natural enthusiasm for HR that runs through me wanting to learn and contribute the most I can with further hands-on experience.
Education
University of Massachusetts Lowell
CourseCareers
Gaining knowledge of HR concepts such as employee relations, benefits, compensation, onboarding, and recruiting. Created an employee engagement survey with 21 questions to provide insights on employee work-life balance, feedback, ownership, and overall satisfaction. Calculated workforce analytics including employee productivity, offer acceptance rate, diversity representation, time to fill, and turnover rate. Passed rigorous 80+ question CourseCareers Human Resources exam.
Work & Experience
On-Site Flagger
American Flagging & Traffic Control.
Working with 2 or more personnels planning and executing safety tactics for traffic and work site flow. Keeping a constant surveillance of the worksite ensuring safety for all parties (ourselves, construction workers, vehicles, and pedestrians).
Head of Operations
Team B.
Team B is a consulting, managing, and marketing agency. Operated a start-up company that grew to employ 5 full-time staff members, that were developed to handle crucial aspects of business flow. Managed all HR aspects: Onboarding, Training, Fostered Employee Workplace Relations. 24/7. Developed and implemented a customized database sheet, serving as an in-house HRIS solution, tailored to the unique needs of our business ensuring we have what we need to operate and not including unnecessary features saving time and cutting down on HRIS training significantly. Fostered great client relations within the organization receiving great satisfaction rates for continued business.
Biller/Receptionist
Trinity Care Associates.
Behavioral Health Care Provider. Went through the onboard process with 100+ new clients inputting into the EMR system. Resolved and/or addressed concerns or complaints with appropriate team members throughout the day. Managed 100’s of appointments daily for psychiatrists with ever-changing and demanding schedules. Assisted in tracking and processing payroll for 52+ employees Sourcing and gathering company records of clients for audits by insurance providers.
