Lord Edem Klukpui
About Me
I am a dedicated and progressive professional with a passion to forge a career in tech sales. Over the past four years, I have been committed to fostering strategic business relationships and excelling in various aspects of business development and operations.
My skills and competencies encompass a wide range of critical areas, including pipeline generation, proposal development, communications strategy, content creation, systems and process building, workflow development, relationship management, pipeline forecasting, cold emailing, analytics and innovation, CRM systems, meeting briefings, customer service, and strategic planning.
In terms of my tech stack proficiency, I am well-versed in using Salesforce, HubSpot, Apollo.io, Google Suite, Canva, Basecamp, Slack, Notion, Scribe, and Loom to enhance my work efficiency and productivity.
In my current role as an Operations Manager at Workspace Global Branding Limited, where I’ve been since 2020, I have played a pivotal role in driving growth and success for the company. I collaborated closely with a team of three to develop corporate profiles, communication strategies, and materials, as well as a game plan to propel the growth of more than six clients. My expertise in utilizing Salesforce and Apollo databases allowed me to establish and manage a robust pipeline of business opportunities. I also oversaw proposal development, ensuring adherence to timelines and coordinating efforts across cross-functional teams.
Relationship management has been a core aspect of my responsibilities, where I facilitated effective communication and meetings between company staff and clients. Additionally, I managed knowledge management processes, including timely updates of Basecamp and other CRM systems. My role required close collaboration with team members to capture and track information related to existing or prospective business opportunities.
I also played a significant role in developing organic social media content to connect and engage with our target audience. Collaborating with a high-performing team, I successfully secured and fulfilled $60k worth of branding and marketing deliverables. Furthermore, I produced various communications collateral, including presentations, for priority engagements with large companies.
Prior to my current role, I served as a Business Development Executive and Systems Manager at Drout Consults from 2018 to 2020. During this time, I conducted market intelligence analysis using Apollo, enabling data-driven decisions that led to a 5% growth. I implemented a CRM system that significantly improved our sales team’s efficiency and increased lead conversion rates by 5%. Managing a portfolio of 15 key partnerships, I consistently achieved a 95% satisfaction rate among partner organizations through regular communication and support.
My contributions extended to spearheading the development and execution of processes and systems, utilizing tools like Scribe and Loom, resulting in a 7% increase in productivity. I also played a crucial role in facilitating efficient meeting sessions, preparing meeting agendas and background briefings. My proactive approach ensured that business deadlines were consistently met, and I regularly suggested relationship management strategies. Over the course of 12 months, I created over 300 pieces of content, generating more than 700k impressions.
My career journey has been marked by a commitment to learn new things everyday, a dedication to fostering meaningful relationships, and a passion for driving growth and innovation in the organizations I’ve been a part of.
Education
University of Ghana
A Bachelor of Science in Biological Science is a valuable degree for a variety of reasons. First, it provides a strong foundation in the biological sciences, which can be applied to a wide range of careers, including research, healthcare, and education. Second, it teaches students how to think critically and solve problems, which are essential skills for any job. Finally, it shows potential employers that you are a dedicated and motivated individual who is committed to learning and growth.
Grow With Google Africa
Digital marketing is the use of online channels to reach and engage customers. It is a rapidly growing field, and a Fundamentals of Digital Marketing certification will give you the skills you need to succeed in this exciting industry. You will learn about the different types of digital marketing, such as search engine optimization (SEO), social media marketing, and email marketing. You will also learn how to create and execute digital marketing campaigns.
Google Analytics is a powerful tool that can be used to track and analyze website traffic. It is essential for any business that wants to understand how its website is performing and how to improve it. A Google Analytics for Beginners certification will teach you the basics of using Google Analytics, including how to set up tracking, interpret data, and create reports.
HubSpot Academy
Content marketing is a type of digital marketing that focuses on creating and distributing high-quality content to attract and engage customers. It is an effective way to build relationships with customers and establish yourself as an expert in your field. A Content Marketing certification will teach you how to create and distribute content that is informative, engaging, and relevant to your target audience.
University of London
Brand management is the process of creating, maintaining, and enhancing a brand's reputation. It is an essential part of any business, and a Brand Management certification will give you the skills you need to succeed in this field. You will learn about the different aspects of brand management, such as brand strategy, brand identity, and brand communication.
Macquarie University
Organizational design is the process of creating and structuring an organization in a way that meets its goals and objectives. It is an important part of any business, and an Organizational Design certification will give you the skills you need to succeed in this field. You will learn about the different aspects of organizational design, such as organizational structure, job design, and work processes.
University of London
A Manager's Toolkit certification will teach you the essential skills you need to be a successful manager. You will learn about topics such as leadership, communication, team building, and conflict resolution.
Avena Business Institute
Six Sigma is a methodology for improving business processes by reducing defects and improving efficiency. A Six Sigma White Belt certification will give you the basics of Six Sigma, including how to identify and solve problems.
Work & Experience
Operations Manager (Marketing, Sales & Business Development, Operations)
Workspace Global Branding Limited
• Collaborated with 3 staff to develop corporate profile, communication strategy and materials and game plan for driving growth of 6+ clients. • Established and managed a pipeline of business opportunities using both Salesforce & Apollo database, facilitating regular pipeline review meetings with leadership. • Managed proposals for business opportunities, ensuring adherence to timelines, coordinating with cross-functional teams, and developing proposal materials. • Tracked and facilitated relationship management activities between company staff and clients, and developed meeting agendas and briefings. • Maintained knowledge management processes, including timely updates of Basecamp and other CRM systems. • Liaised with 5 team members to capture and track information related to existing or prospective business opportunities with target audience. • Led 5+ clients to develop organic social media content as part of an overall strategy to connect and engage with target audience. • Collaborated with 8+ high performing team to secure and fulfill $60k worth of branding and marketing deliverables. • Produced communications collateral, including presentations, for priority engagements with large companies.
Business Development & Systems Manager
Drout Consults
• Conducted regular market intelligence analysis using Apollo, enabling the company to make data-driven decisions that led to a 5% growth. • Implemented a CRM system that increased the efficiency of our sales team, resulting in a 5% improvement in lead conversion rates. • Successfully managed a portfolio of 15 key partnerships, consistently achieving a 95% satisfaction rate among partner organizations through regular communication and support. • Spearheaded the development and execution of our processes and systems using Scribe and Loom, resulting in a 7% increase in productivity. • Facilitated efficient meeting sessions by preparing 20+ meeting agendas and background briefings. • Ensured business deadlines were met by tracking notes and following up on actions, and proactively suggesting relationship management strategies. • Created 300+ content within 12 months, generating over 700k+ impressions within the last 12 months.
Founder & Project Lead
The Visible Executive
I optimise the profiles of executives, CEOs, and business owners to ensure that they appear in search rankings. I was able to increase the profile view of one CEO client by 1240% all within a week. In a spate of a week, I was able to increase a client's flowers from 385 to over 690 in 1 week.
