Catherine Oluchi Duru
About Me
I am writing to express my interest in joining the Volunteers team. With a background in Human Resource Administration Assistance and a passion for providing top-notch support, I believe I am well-suited for this role.
Throughout my career, I have gained valuable experience in various Human Resource Administration, including handling inquiries, resolving complaints of employees, and maintaining positive customer relationships. I am skilled in effectively communicating with customers both in person and over the phone, ensuring that their needs are met in a timely and professional manner.
I am highly organized and detail-oriented, able to multitask effectively, and prioritize tasks to meet deadlines. What sets me apart as a candidate is my ability to remain calm and composed when dealing with challenging situations. I understand the importance of maintaining a positive attitude and providing excellent service, even when faced with difficult situations. I am a quick learner and a team player, always willing to go above and beyond to ensure customer/Client satisfaction. In addition to my Administrative skills.
I have a keen eye for detail, which allows me to identify and resolve customer, client, and employee issues accurately and efficiently. I also possess strong problem-solving and decision-making skills, enabling me to handle complex situations with ease. I am excited about the opportunity to contribute my skills and experience to your company’s human resources team. I am confident that my dedication to providing exceptional service and my ability to work effectively in a fast-paced environment will make me a valuable asset to your organization. Thank you for considering my application and how I can contribute to your team as a Volunteer.
Education
Institue of Management and Technology, Enugu, Nigeria
"I possess a Diploma in Mass Communication from the Institution of Management and Technology in Enugu State, Nigeria. This program has equipped me with the necessary skills and knowledge to excel in administrative roles. The program lasted for two years, during which I immersed myself in coursework tailored to the demands of modern office environments."I hold a Diploma in Mass Communication from Institution of Management and Technology, Enugu State, Nigeria, which equipped me with the skills and knowledge necessary to excel in administrative roles. The program spanned over a duration of two years, during which I immersed myself in coursework tailored to the demands of modern office environments.
Work & Experience
Front Desk Officer/Administrative Assistant
Encee Medical Center
As an Administrative Assistant Officer, I played a crucial role in ensuring the smooth and efficient functioning of the office. I provided comprehensive administrative support to facilitate the operations of the organization and contribute to its overall success. These are the Key Responsibilities I took: 1. Office Management: Manage the day-to-day operations of the office, including organizing files, maintaining records, and overseeing office supplies inventory. Ensure the office environment is clean, organized, and conducive to productivity. 2. Communication and Correspondence: Handle incoming calls, emails, and other correspondence promptly and professionally. 3. Scheduling and Calendar Management: Coordinate appointments, meetings, and travel arrangements for executives and staff members. Maintain and update calendars, ensuring accuracy and timeliness. 4. *Data Entry and Record Keeping: Perform accurate data entry tasks, entering information into databases, spreadsheets, and other software systems. Maintain confidential records. 6. Administrative Support: Assist with the preparation of presentations, reports, and documentation for meetings and presentations. Coordinate logistics for events, including room bookings, catering, etc.
Human Resourse Assistant
VGCPORA (Operations and Management)
1. Organized and meticulously maintained employees' records, ensuring accuracy and compliance. 2. Actively updated internal HR databases, including records of sick leave and maternity leave, facilitating streamlined HR operations. 3. Collaborated with the payroll department, supplying relevant employee information such as leave details and work schedules. 4. Played a pivotal role in the recruitment process by identifying potential candidates, conducting reference checks, and issuing employment contracts. 5. Provided crucial clerical and administrative support to the Human Resources Manager, contributing to the overall effectiveness of HR functions.
Cashier/Account Officer
VGCPORA (Operations and Management)
1. Efficiently managed the petty cash account, including weekly reporting and fund retirement, ensuring financial accuracy. 2. Initiated, posted, and generated accounts receivable entries, contributing to accurate financial record-keeping. 3. Interacted with residents to collect cash payments, issued receipts promptly, and resolved billing inquiries, fostering positive customer relations. 4. Maintained meticulous records for the department and ensured proper document filing, facilitating smooth auditing processes. 5. Conducted regular reconciliation of residents' accounts, ensuring financial accuracy and compliance.
