JOY OBI
About Me
My name is Joy Chinagorom Obi. I am an administrative expert, a web developer and a recent Product Design UI/UX grad at UTIVA INSTISTUTE, with over five years of experience as an Administrative General Manger, I have gathered bags of experiences and I am very confident in my ability and expertise to immensely add value to any organization. My organizational skills are second to none and my problem solving skill is one of my greatest strength. My ability to Multi-Task enables me to structurally maneuver any task ahead effortlessly and execute them successfully.
During my tenure as an Admin with EUC Homes Group and Majo Homes Ltd, I ensured client database was constantly updated. Also, I endeavored to establish customer service support operated at the topmost level, to ascertain that there is no bridge between clients and service providers. Furthermore, I ensured a very friendly environment, as no business will thrive and reach its possible potentials under a hostile environment.
Currently, I just transitioned from a Team Lead Coordinator, to the Administrative Head of an Internationally owned business in Ethiopia. I see this opportunity as a way to contribute to a forward-thinking and fast-moving organization, and I feel I can do so by using my well tailored experience and expertise in administration so far-to bring the vision of the organization to life and realization.
I just also completed a course in Product Design and venturing into Product Management, to further enhance my skills. I am already a website developer and I’m well versed in graphics and presentations.
In conclusion, managing people to bring out their full strength and potential is what I know how to do. I very much believe in team work, being proactive and creating the atmosphere for creativity to thrive.
Sincerely,
Joy Chinagorom Obi
Education
CERTIFICATION PRODUCT DESIGN
Becoming a certified Product Designer UI/UX
LAGOS CITY COMPUTER COLLEGE
UNIVERSITY OF LAGOS
Work & Experience
PRODUCT DESIGNER UI/UX
LUXOR SAVANAH ADDIS
As a product designer, I take part in user research, prototyping, visualization, testing, analyzing, and communicating, before the end user will consume. I am ultimately responsible for discovering and defining a problem, and then empathically designing a solution. In charge of the website development and ensuring it has a user friendly interface and easy to use with my knowledge and experience in design architecture. Keep tabs of user traffic on the website, SEO and updating data.
TEAM LEAD COORDINATOR
FEEDEL FOOTBALL ACADEMY
As a Team Coordinator, part of my job is to keep team members organized and focused on the project and goals at hand. Communicating with clients or employers about project, event or campaign expectations and goals. Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds. Delegating tasks to appropriate team members. Ensure that team members stay motivated and in high spirits, so as to keep team members organized and focused on the project and goals at hand Responsible for training, assigning tasks, motivating employees, solving conflicts and reporting to the appropriate personnel.
ADMINISTRATIVE DIRECTOR - LUCKY DESTINY RESOURCES LTD
LUCKY DESTINY RESOURCES NIG. LTD
Lagos, Nigeria · On-site Creative content developer- Website developer- Graphics designer- Reasoning and problem solving- Editor and blogger- Digital marketing expert. Real Estate Implement financial and operational initiatives, organize inspection for clients and consultants. Inspect lands and building materials, formulate new growth policies. Staff management, managing operational costs, conduct staff meeting, advice on relevant business moves and opportunities that will make the company grow and productive. Manage clients data and transactions, ensure optimum customer service was put out Hire and train staffs, ensure work environment was conducive and monitor, motivate staffs for better productivity. Engage consultants and clients on different platforms. Ensures excellent and quality customer service and establish a healthy customer database for future use.
GENERAL MANAGER
MAJO HOMES LTD
Implement financial and operational initiatives, organize inspection for clients and consultants, inspect lands and building materials, formulate new growth policies, staff management. Managing operational costs, Conduct staff meeting. Advice on relevant business moves and opportunities. Manage clients data and transactions, ensure optimum customer service was put out. Work with HR to hire and train staffs, ensure work environment was conducive. Monitor and motivate staffs, engage consultants and clients on different platforms.
ONLINE BRAND MANAGER/CLIENT RELATIONS EXECUTIVE
EUC HOMES LTD
Coordinating relevant research to aid brand management, executing serial marketing plans and strategies as agreed by management. Brand sale performance, both online, traditional marketing and in house marketing strategy respectively. Keep up to date activities record and report latest marketing trends that will better position company’s brand to reach more audience and boost quality delivery and more sales. Develop good contact leads in order to create product sales for the company. Engage clients and consultants. Always put them in the know on new deals and packages. Advise clients on best and most suitable deals and offers, as regards ROI (return on investments). Reach out to new clients/consultants and keep in touch with previous clients and consultants on a daily basis. Manage clients and consultants database.
Customer Service Specialist/Sales Representative
MOPHET NIG. LTD
A franchise of Adidas was brought into the country by Mophet Nig. Ltd and that was where functioned and carried out my duties. I managed existing clients and sort after future prospective clients. Proactive problem identification Problem diagnosis and resolution. Merchandising new products and wears upon approval. Operate, maintain and manage the store. Resolve product identification problems and service problem. Merchandising and product presentation
