Fitri Ayu Cahyaningrum
About Me
Let’s continue to embark on a remarkable journey together!✈️
With a computer science educational background and two years of experience in project management and process improvement in the telecommunications industry, I have developed a solid foundation in technical and some business skills. I have also made a shift on this exciting journey and spent the last year in a customer-facing product management role in the tech hospitality industry.
Besides, I love traveling, swimming, and playing the keyboard.
Education
Bina Nusantara University
Politeknik Negeri Jakarta
Work & Experience
Associate Product Manager
RedDoorz
● Analyzing product metrics and web performance including conducting SEO audits on desktop and mobile websites to improve direct organic growth (increased organic traffic by about 20%) ● Contributed to generating new ideas that improve customer experience to increase 10% of booking conversion by analyzed and researched booking flow and user journey from 5 competitors in hospitality industry. ● Developed Gamification and Engagement feature on mobile application to increase daily active user (DAU%) ● Work closely with Product Managers to discover, planning and deliver product solutions. Involved in monitored and drive the progress of multiple product feature project implementation launches ● Collaborate with business areas to identify requirements, project specifications and business cases and ensure that solutions meet business requirements and are implemented successfully
Operational Improvement
PT. Mora Telematika Indonesia, Tbk
● Analyzed and define root cause problems of fibre cut section on Jabodetabek area to reduce SLA time (decreased count of fibre-cut about 20%) ● Design and maintain a dashboard of the improvement activity, including an ad-hoc analysis ● Present the insight analysis to the high-level management (Manager to VP) ● Prioritization improvement projects over 3 major areas and managing vendor (3rd party) activities
