Israel Iyoha
About Me
A dynamic, hard-working smart and proactive individual with a bachelor’s degree in computer science. I have a keen interest in learning new ideas and expanding both my theoretical knowledge and practical knowledge, particularly in the field of Cybersecurity (Cloud Security). I am meticulous, willing to work and ready to learn on the spot. I am highly innovative and can work with minimum to no supervision, channeling all my skills to achieving my objective.
Education
Caleb University
Work & Experience
Technical Support Advocate
Tek Experts
-Diagnosed Technical issues and provided a relevant action plan for resolution to clients. -Assisted clients with account issues and software issues via chat and telephone and also through established remote session. -Researched and resolved issues with various computer system and database to resolve them. -Troubleshoot various software issues like the Windows Operating system, well as Desktop Software. -Troubleshoot issues with Microsoft 365 Account and Application. -Assisted in resolving driver issues.
