About Me
As an Electrical and Electronics Engineer with diverse experience in product lauch, information technology, engineering and Business Operations, I utilize my skills to achieve success in any organization I am a part of. With professional experience in Enterprise IT, Customer Success, Business Development, and Technical Sales. I have developed a strong knowledge base and skill set that have enabled me to effectively manage and relate to customers’ needs. Through my experience, I have been able to successfully introduce new products to the market, build lasting relationships with clients, and resolve technical issues with clients’ infrastructures. I am proficient in using various tools such as Microsoft Office, Hubspot, Freshdesk, Zoho, and ERP, and I am always ready to learn and adopt new skills. With excellent technical, communication and presentation skills, I am confident in my ability to contribute to an organization’s operations, customer management, and overall success.
#Product management #InformationTechnology #CustomerRelations #Enterprise #CustomerSuccess #BusinessDevelopment #TechnicalSales
Education
Ladoke Akintola University of Technology
Bachelor of Technology in Electronics and Electrical Engineering with a specialty in Communications
Alison
Module 1: Chapter 1: The Great Product Manager Fundamentals Module 2: Chapter 2: Work on the Product Begins Module 3: Chapter 3: Developing and Launching the Product
Udemy
Introduction to Operations Management Operations Strategy & Structure Inventory Management Forecasting Demand Demand and Capacity Management Sales and Operations Planning (S&OP) Scheduling and Planning Metrics / KPIs & Performance Management Operations Improvement
Work & Experience
Sales Engineer(Product Launch)
Tranos Contracting Limited
Manage product launch to open market. Monitoring and overseeing client requests throughout the production process, ensuring adherence to timelines and specifications. Collaborating with engineering and sales teams to gain a comprehensive understanding of our product's technical capabilities and how they can effectively address customer challenges. Effectively communicating the value proposition of our products through sales demos and presentations to prospective clients and customers. Actively prospecting for new clients and working closely with the sales teams to prepare RFQs, sales documents, and staying updated on market trends and sales data. Conducting competitive analysis to remain well-informed about industry trends and identify opportunities for product differentiation. Collaborating with cross-functional teams to prepare accurate bill of materials (BOM) and ensuring product availability. Documenting and communicating product terms to stakeholders, while consistently following up on outstanding quotations to secure orders. Participating in events and customer meetings to promote our product line and gather valuable customer insights. Conducting market research to identify customer needs and trends, and developing effective product strategies to meet those needs.
Customer Success and Enterprise Engineer
ALGORISM LIMITED
Participated in quality product testing for Mobile and Web Application. Provide strategic guidance and support to clients during and after the deployment process, ensuring maximum value from our services and products. Deployment of hybrid cloud infrastructure and configuration of server. Maintain regular communication channels, addressing issues promptly and ensuring a smooth project execution. Collaborate with cross-functional teams to resolve issues, keeping clients updated and satisfied. Conduct client education sessions to optimize their utilization of our products. Perform comprehensive service reviews, propose improvements, and manage tickets for efficient issue resolution.
Business Development and Operations
Tonade Oceans Logistic Services
Conducted comprehensive market research to identify potential clients and trends, utilizing various tools and methods for data collection and analysis. Analyzed customer data to derive valuable insights that informed business strategies, including product development and marketing initiatives. Implemented effective email campaigns to identify and engage potential clients, ensuring a strong pipeline for the company. Managed the company's supply chain, optimizing operations through efficient inventory management and logistics to reduce costs and enhance efficiency. Assisted in the procurement process, from RFQ creation to vendor approval and purchase order management, ensuring timely delivery of purchased items while maintaining accurate records.
