irwanharjantos
About Me
An experienced research analyst focuses on political economy, policy-making processes, democracy, and good governance. Apart from that, he is interested to work in the intersection between business, technology, and policy-making processes. He has worked to cover up evidence-based research, and to deliver advisory to clients, Government Relations, Media, Content Writing, and Project Management.
He is currently juggling as a product researcher to gain more knowledge related to consumer insights and user experience. He is interested to work in the intersection between economy, business, and policy-making process.
Education
University of Gadjah Mada
• Undergraduate Courses: public policy, political economy, research methodology, urban politics, resource governance, communication and political strategy, media analytics, good governance, organizational capacity building, risk management, etc. • Honors and Awards: Runner-Up of Most Outstanding Students 2016 of Faculty Level, Delegation of Future Researchers of Australia- Indonesia Program 2017, the Delegates of ASEAN-India Students Exchange Programme 2018 conducted by the Government of India and ASEAN Secretariat, 2017 Young Leaders for Indonesia Wave 9 Awardee conducted by McKinsey & Company, Top 20 Indonesian Young Thought Leaders on Environment 2019 conducted by World Resources Institute Indonesia, The Asia Young Activist Researcher Fellows 2020 by Seoul Metropolitan Government and Seoul Youth Hub. • GPA: 3.70 (out of 4.00), Thesis: The Industrial Political-Economy of Krakatau Steel in Developing Urban Society in Cilegon City, Banten.
Work & Experience
User Experience Researcher
SHAREit Group
Designing upcoming research plans related to user journey experience, market expansion, and consumer behavior across country operations and iterating insight analyze to improve technology innovation and changing market dynamics. • Partnering with leadership across design, product management, marketing, operations, analytics, and data science to influence product design and innovation • Helping to align cross-functional teams around a shared vision for research at SHAREit • Initiating and conducting generative, iterative, and evaluative research to provide feedback on concepts, designs, and the end-to-end user experience • Sharing findings to a diverse audience through reports, in-person presentations, and creative design tools to help product improvement and stake-holders strategy in the global team • Involve in the recruitment process to hire the best talent for the internship program in Indonesia and create a better team
UX Researcher
RateS (Rate Teknologi Indonesia)
Provide upcoming research plans with business needs and strategy to investigate user/company issues and propose solutions to solve current social commerce issues in tier 2/3/4 of Indonesia. Coordinating on analysis and reporting assigned research projects and reports. • Working on developing research projects related to a driven feedback loop in user and market insights setting • Investigate user and business issues through internal/external testing • Validating design changes that increased user experience and satisfaction • Optimizing internal team processes through tracking of initiatives • Evaluating product trends and services within the company such as mapping product categories, shipping issues, and finances through competitive analysis
Customized Intelligence Executive - Consumer Insights
NielsenIQ
Maintain a Customized Research orientation by managing the day-to-day administration of Customized Research and coordinating on analysis and reporting assigned research projects. • Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to business needs and meet the company’s quality standards. • Provide research, administrative and operational support to senior staff within the area of finance and banking industry • Provide value-added analyses report and respond to particular request projects related to Brand Health Tracking and product optimization in the banking and finance industry
Research Analyst
Research Centre for Politics and Government (PolGov), Universitas Gadjah Mada
Organize projects and events, including assisting the research team in drafting materials, designing frameworks, collecting and analyzing data, media analytics, content creation, budgeting plans & delivering advisory to clients and the public. • Recommended suitable frameworks and techniques to analyze topics on political economy, electoral governance, local politics, and social program. • Conducted field research related to ‘Local Politics, Village Fund and Local Economy’ in 5 different regencies of Indonesia along with the Australian National University, the Royal Netherlands Institute of Southeast Asian and Caribbean Studies (KITLV), and liaised with the local governments and communities through the public meeting. • Created survey questionnaires and headed a team of 220 surveyors with 2.400 respondents for ‘Survey on Indonesia’s Election 2017-2019’. • Conducted field research related to “General Elections Commissioner Evaluation 2019” around 34 provinces in Indonesia” along with the Indonesian General Elections Commission (KPU RI). • Conducted research and assisted a program related to “Local Democratization 2020 - 2021” in 2 regions of Indonesia (Aceh and Jakarta) along with the National Research and Innovation Agency of the Republic of Indonesia (BRIN) and the Indonesia Endowment Fund for Education (LPDP). • Researching Social Accountability Program in Mining Sector 2021 along with the Publish What You Pay (PWYP) Indonesia and the Global Partnership for Social Accountability (GPSA) - World Bank in 3 regions, Aceh, Southeast Sulawesi, and East Kalimantan. • Creating creative content to expand the exposure of knowledge publications, research activities, and public issues that increased branding presence through a vlog, podcast, and content writing in social media channels (YouTube, Instagram, Facebook, etc).
Project Intern
the Ministry of the Foreign Affairs of the Republic of Indonesia
As a part of the Breakthrough Leadership Project (BLP) of the 2017 Young Leaders for Indonesia National Program Wave 9, conducted by McKinsey & Company, here are the roles and responsibilities: • Conducted research and national survey to develop marketing strategy & stakeholder mapping. • Proposed 5 sideline programs related to countering violent extremism among youth in ASEAN to support the ASEAN Institute of Peace and Reconciliation (AIPR). • Analysed research findings and programs to be implemented in the ‘AIPR Regional Youth Conference’ and its digital marketing plan.
Media and Communication Intern
Research Centre for Politics and Government (PolGov), Universitas Gadjah Mada
1. Prepared and created content related to department news and events, and broadcast to social media canal. 2. Reported live events, select issues, and write them in a precise and concise manner. 3. Created content for research result publications and broadcast through visuals (photography and videography) or writing content to the public.
Social Media Intern
The Faculty of Social and Political Science, Universitas Gadjah Mada
• Assisted the Social and Political Science Alumni and Engagement Office (SPACE) manager in organizing publication materials and coordinating with alumni relations. • Created creative writing and visual content related to FISIPOL UGM news and events, or any other information for academia and the public by maximizing digital presence in social media channels and websites. • Assisted program manager in managing projects and events, including conducted meetings with international guests and networks.
