Ira Firnawati Tampubolon

About Me

Memiliki pengalaman Bekerja dalam Bisnis Asuransi dan Bank, kreatif dan Sangat terbiasa dengan program MS Office dan memiliki Public Speaking yang baik dan Report membuat saya terbiasa bekerja secara tim maupun individu. Pribadi yang efisien dan detail terhadap sesuatu.serta profesional.

Saya menyukai hal-hal baru , mudah untuk belajar hal-hal baru dan saya aktif didalam beberapa organisai sosial asia, saya memiliki hobby traveling, sport dan desain indoor dan outdoor.

 

Work & Experience

PROCUREMENT PURCHASING & LOGISTIC MANAGEMENT

PT. TOHOMA MANDIRI INDONESIA

01/03/2022 - 04/28/2023

- Make Purchase Orders to vendor from within local country and abroad. - Create Company Standards for goods and service,making plan Supply. - Find Vendors and Supplier, negotiate and making Contracts with Companies. - Handle/Control the use of goodswith efficiently and effectively Control in and out goods from warehouse.

BUSINESS PARTNER RELATIONSHIP

PT. ASURANSI ALLIANZ INDONESIA

06/01/2021 - 12/31/2021

- Conduct about customer/agent satisfaction and update customer/agent information (data cleansing ). - Provide information to customer/agent regarding products, service, procedure. - Follow up and provide solution of customer/agent problem/pain point. - Help to solve customer/agent problem about a product and services and provide regular report. -Work closely with related party to follow up customer problem.

SALES LICENSING DISTRIBUTION AND SUPPORT DEPARTEMENT

PT. ZURICH TOPAZ LIFE INDONESIA

05/01/2019 - 03/31/2021

- Responsible for registration process of agents module. - Support AAJI Exam Registration Process for Agents. - Handle financial payment of AAJI Exam to OJK (Financial Service Authority of Indonesia ) Responsible for improvement data process and download exam confirmation sheet for agents before taking the exam. - Support agents to registers CPD points to AAJI regarding expiration periods. - Responsible for agents termination process. - Responsible for Helpdesk activities related to internal and external complains from agency offices and related department - Provide Monthly Budget Report.

SENIOR ASSISTANT AGENCY ADMIN AND SUPPORT DEPARTEMENT

PT. PRUDENTIAL LIFE ASSURANCE

10/01/2009 - 04/01/2019

- Responsible for implementing the Code Making Process for marketing agents, responsible for the termination and promotion of agents. - Manage Account information directly related to the PAO Department section. - Report daily data agents code every and handle the process of transmitting agents code. - Process of reversing agents data document that we received from SOoffice and other branches to be able to further process in order to get approval of agents status. - Handle Process QA & QC and Report.

GENERAL ADMINISTRATION STAFF

SCHNEIDER ELECTRIC INDONESIA

08/01/2008 - 09/30/2009

- Responsible for administration of shipment bidding process. - Handling payment to vendor. - Handling tax management of shipment.

HALO BCA (CUSTOMER SERVICE)

BANK CENTRAL ASIA

02/01/2008 - 07/31/2008

- Support in serving the customer needs for products and facilities. - Follow up and provide solution of customer problem/pain point.

Skills

Public Speaking
100%
Computer
100%
Negotiation
101%
Buyer
100%
Language ( English + Indonesia + Spain )
100%
Reporting
100%
Administration / File Dokumen
100%
Able to operate Pivot App,
85%
Handle Events
100%
QA & QC
100%

Awards

Money Laundry Every years ( 2009 -2022 )
Done ( Sucsess )
Fraud Lisance ( PT. Prudential Life Assurance + PT. Zurich Indonesia ) Every years ( 2009 -2022 )
Done ( Sucsess )
Best Volunteer Asian ( PT. Prudential Life Assurance + PT. Zurich Indonesia ) 2008-2019
Best Volunter
Signature ( Legal by KAPOLRI ) 2008
Done ( Sucsess )