Immanuel Boama Wiafe
About Me
Enthusiastically pursuing a career in cybersecurity, I am drawn to the dynamic and evolving nature of safeguarding digital landscapes. With a background in Cyber Security and Management, I bring a comprehensive understanding of cyber risks and incident handling. I am keen to join your organisation. My goal is to contribute my skills in incident management, SOC processes, and threat intelligence, while benefiting from hands-on experiences and collaborating with industry experts. I am confident that my expertise and the learning opportunities provided by your organisation would make a valuable contribution to your organisation’s cybersecurity initiatives.
Education
University of Warwick
Work & Experience
IT service delivery and Asset management analyst
Ghana National Petroleum Corporation
• Govern overall aspects of the installation, troubleshooting, licensing, configuration, maintenance, and support of more than 10 subsurface applications such as Schlumberger, Petrel, Eclipse, OSISoft’s PI, Kappa for reservoir modelling and simulation. • Support the implementation of Information System projects Championed the maintenance of the asset lifecycle of specialised high-end IT devices, from procurement through device management, service desk, Information Asset management (IAM) and data management resulting in cost savings of at least $125,000 each year. • Cultivate and maintain productive business relationships with vendors ensuring adherence to SLAs, contract maintenance and provision of application licenses in record time • Developed and implemented quarterly IT security awareness training using Knowbe4 which increased awareness of key stakeholders by 35% each year since original implementation • Accomplish 97% service availability year on year by proactively monitoring and improving systems performance and troubleshooting • Resolve 95% of all call tickets with agreed SLAs by leading the service desk team, utilising strong leadership attributes while managing escalations and pulling in additional resources Key accomplishments: • Increased year on year cost (over $95,000) on asset repurchasing by creating an IT asset management SOP to facilitate stakeholder effectiveness on the subject matter • 24/7 team dedication of supervision to monitor SIEM systems and manage firewall and IPS services • Creation of effective recommendations to senior management for decision-making by leveraging the application team to develop an asset inventory system using Power apps framework and Microsoft Excel • Creation of an IT asset disposal templates to centralize different databases and reduce paperwork by 27%, thereby contributing to carbon footprint reduction • Collaborated and supervised the SOC team to conduct network security assessment, identifying and remediating vulnerabilities in the organization’s infrastructure to ensure cyber assurance and saving the company a total of $267,000 in mitigation costs.
