Hilina Birhanu Tigneh

About Me

Growing up, my primary aspiration was to have a successful career and emulate the adults around me. Whenever someone asked me what I wanted to be when I grew up, my response was always the same: “I want to do every job in the world.” In hindsight, I realized that this ambitious goal was not a realistic endeavor for me. However, it was a beautiful dream that fueled my imagination.

I consider myself a dreamer. Whenever I’m presented with an idea, I allow my imagination to run wild, envisioning the possibilities and the accompanying rewards. This innate curiosity and fascination with people led me to a position as an academic tutor for young children. In this role, I honed my communication skills, adapting my style to suit different situations. I developed excellent active listening skills, enabling me to understand the needs of others. Moreover, I cultivated patience, empathy, and adaptability, turning a “no” into a “maybe.”
As a marketing management student these four years I have worked on creating a great interpersonal skill with my classmates and teachers which have been getting me through those tough group assignments also used creative ways to get things done by a deadline while being correct. The experience of being a student has honed my skills of working well with others across different view points in ways which satisfy all parties. And as a Salesforce Administrator, I have acquired a wealth of invaluable knowledge and skills. These experiences have not only enabled me to effectively engage with others but also empowered me to take charge of various projects. I have come to embrace the journey of lifelong learning, utilizing my Salesforce expertise to tackle complex problems and excel in project management.

Now, as I embark on the next phase of my career, I am eager to further expand my Salesforce knowledge. Specifically, I am keen on delving deeper into the areas of user management, reports, and dashboards. By honing my skills in these areas, I aim to make a significant impact in the realm of customer relationship management across diverse industries. I am committed to continuously expanding my knowledge and staying up-to-date with the latest advancements in the Salesforce platform. I understand that Salesforce is a dynamic and evolving ecosystem, and I am dedicated to keeping pace with its ever-changing landscape.