halida syahirotus widuri

About Me

I am a hardworking and honest individual, a good timekeeper, always willing to lear new skills. I am friendly, helpful and polite, also have good communication skill.

Education

Hospitality 2017-2020

STIPRAM

Work & Experience

Content Moderator

Transcosmos

08/15/2022 - 04/01/2023

Moderate the content live slice video 2.02 minutes but we moderate maximal AHT is 70second, must speed up the video 2 times, and check the video from many police. Check text, images, and video content for potentially offensive, risky or unwanted material in the content.

Front Desk Agent

AllStay Hotel Yogyakarta

03/01/2023 - 07/31/2022

Greet and welcome guests Answer questions and address complaints Provide information about our hotel, available rooms, rates and amenities Answer all incoming calls Check room availability at OTA Make final shift report

Admin Live Chat

Vads Shopee

12/01/2020 - 05/31/2021

Handling customer complaints via live chat agent Identify and evaluate customer complaints & issues Responding to customer queries in a timely and accurate way, via chat

Skills

Adobe Premier Pro CC
90%
Microsoft Word & Excell, Google Spreadsheet
85%
Good organizational and multi-tasking abilities
95%
Problem-solving skills
90%
Customer service orientation
95%
Easily working individual or Team
90%