GloriahM

About Me

My career path

BCom HRM Graduate. Seeking relevant work experience in HR. Currently working in retail. Next job HR Assisstant.

Education

BCom Human Resource Management 2020

Mancosa

The strategic and comprehensive management of people in a organisation and the workplace to optimise the organisation's performance by enforcing practises, procedures and systems. Main focuses but not limited to compensation, recruitment and hiring, training and development, performance management, benefits, health and wellness, organisation development, policy administration, Employee communication and motivation and policy administration

Information Technology and Computer Science Level 4 Certificate 2013

Tshwane South TVET College

The management and maintenance of computer hardware and software by developing and improving them, software networks, and the design of computer programs using programming languages.

Matric 2007

Elizabeth Matsemela Secondary

Matric studies - Sepedi first language - English second language - Biology - Mathematics - Physical Science

Work & Experience

Sales Assisstant

Forever New

09/07/2023 - 09/07/2024

Duties & Responsibilities: Greeting clients • Offering assistance and providing support • Recommending goods or services and advising accordingly to assist customers • Answering customer questions, providing clarification and addressing issues • Providing and informing customers about deals, events and rules showing how items operate • Receiving and signing off new stock • Inventory taking • Most importantly, sales floor observing and identifying possible stock theft.

Sales Assisstant and Brand Representative

The House of David Tlale

11/02/2020 - 06/05/2023

Duties & Responsibilities: • Meeting and greeting customers / potential clients • Persuading and convincing clients to buy our exclusive designer garments • Generating and closing store sales • Processing sales transactions and recording them manually • Manually capturing and reporting End-Of-Day sales, daily and monthly • Arranging for clients appointments and carry through clients consultations • Creating and updating client database • Manually capturing, tracking and updating inventory data/lists for three(3) stores • Placing garment orders for clients • Making follow-ups on orders and clients • Communicating effectively with production, clients and store branches telephonically, over social media and e-mail • Building excellent customer service • Providing excellent brand representation • Roster master for three (3) stores, six (6) sales assistants.

Skills

Time management
Data Capturing
Microsoft Office: Word and Excel
Team work
Willingness to learn
Problem solving
Effective communication
People skill