Gedija
About Me
My name is Gedija Tshwelesa, and I am unique. As a motivated political science graduate, I am actively pursuing knowledge and experience in business administration, social media marketing, digital marketing/e-commerce, and sales consulting. With a strong passion for driving results and achieving business objectives, I aim to leverage my skills and expand my expertise in these areas. My goal is to contribute to the success of organizations by implementing effective marketing strategies, enhancing sales performance, and creating meaningful connections with customers. Through continuous learning and a creative approach, I strive to make a valuable impact in the digital marketing and sales consulting field.
Education
University of South Africa
Academic Experience: • Ability to communicate and collaborate effectively with diverse individuals and groups, fostering positive relationships and teamwork. • Understanding ethical frameworks and principles in the context of information and communication technologies, enabling responsible decision-makin. • Awareness of ethical issues related to the use of technology, such as the digital divide and algorithmic bias. • Understanding of leadership principles and practices, with the ability to guide teams and motivate individuals. • Ability to gather and synthesize relevant information, conduct literature reviews, and utilize appropriate research methodologies.
Alaph
Skills development program
Teacher Records
Learning how to teach English language to non English speakers.
Coursera
Foundation of digital marketing and e-commerce business.
Coursera
Work & Experience
Sales Consultant
Pandora jewellery
Duties: • Provided exceptional customer service and sales support as a temporary Sales Consultant at a Pandora Jewelry store. • Engaged customers in personalized conversations to understand their preferences and needs. • Handled customer inquiries, concerns, and complaints promptly and professionally, ensuring customer satisfaction. • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers. Accomplishments: • Achieved a 95% customer satisfaction rating based on post-purchase surveys as a Customer Service Representative at a high-end fashion retailer. • Exceeded individual sales targets by 25% through effective product knowledge and consultative selling strategies as a Sales Consultant at a premium cosmetics brand.