Frankmona

About Me

A passionate technology enthusiast with extensive experience and proficiency in technical support, operating within the Tech industry. I am a highly motivated and dedicated tech-support professional seeking a position in Web Development or technical support, or any related role within your esteemed organization. My goal is to leverage my development and testing skills to contribute to the growth of the organization and bring substantial value as an active member. I am driven by my resourcefulness, innovation, and reliability.

Education

Graduate 2019

Usmanu Danfodiyo University

Undergraduate

Work & Experience

Application Support specilaist

Structured Energy Resource

25/10/2022

Providing Technical support to client by Troubleshooting, technical writing of documentation.

Technical support engineer

TEK EXPERTS (NIGERIA) LIMITED

01/10/2022 - 25/10/2022

provide technical support to customer, case management, troubleshooting using knowledge base article and escalation when necessary.

Video

Skills

HTML
90%
Cascading Style Sheet
80%
JavaScript
65%
Troubleshooting
99%
Customer management
100%