Filipe Lima

About Me

My name is Filipe, and I am from Porto Alegre, in the southern region of Brazil. I am married and have a four-year-old son. I am deeply connected to my family and enjoy spending my free time with them. Additionally, I am passionate about sports, especially football. In terms of my academic background, I hold a Bachelor’s degree in Computer Science and an MBA in Project Management. I also possess certifications in Solution Selling, Blockchain For Business, and Scrum Master.

Currently, I work as a Scrum Master and Project Manager at De Lage Landen Bank. I manage projects in the IT, Credit, and Risk domains. As a Scrum Master, I have worked with Core Banking and Digital squads, and I am currently leading the Process Automation (RPA) team. Throughout my professional career, I have held two key roles that have shaped my skill set: Solution Engineer (SE) and System Manager. As an SE, I learned sales methodologies and processes from scratch, improving my negotiation and communication techniques. As a System Manager, I honed my leadership skills, facilitated and mentored team members through leading by example, and successfully resolved complex problems and conflicts between team members and business areas. All of these experiences are carried over into my current roles as a Project Manager and Scrum Master.

Education

Computer Science 2011

Uniritter

Project Management 2020

IBGEN

Work & Experience

Scrum Master / Project management

De Lage Laden

05/18/2020

• Leading IT and Business projects focusing on scope and goals definition, communication and management of service providers. • Delivered more than 15 projects involving core banking, digital transformation and process automation. • Administrating Scrum/SAFe processes including daily scrums, sprint planning, sprint reviews, sprint retrospectives and PI Plannings. • Coordinating people and resources according to the established plans, Ensure that the objectives of the project and the company are met through monitoring and measurement of progress, taking corrective actions when necessary. • Ensure that the time, scope and costs are maintained within the planned; Ensure that the project products meet the quality criteria and that they comply with the established standards

Solution Engineer

Blackboard

10/17/2016 - 12/31/2019

• Working in the Blackboard department. Responsible for about $4.3 million in sales. • Deal with sales leadership and account executives as strategic partners in the development of the solution and the vision of the solution with the customer, in order to ensure success in the sales cycle. • Support sales opportunities, business development initiatives, marketing efforts, complete processes of understanding customer needs and development projects defined as strategic by Executive Sales Leadership, creating POC environments, presenting solutions to customers, working in the RFP / RFQ process. Top Ed, K-12 and Corporate Business.

System Manager

Grupo A educação

02/13/2012 - 10/14/2016

• Multidisciplinary team management, planning, definition of deadlines, guidance of the execution of activities and necessary technical support;• Management of performance indicators of the systems team, monitoring of activities and scope and work of team members. Technical environment with 4 ERPs (Protheus) with SQL database, 20 satellite systems (point applications of departments) developed in several languages. • Responsible for the analysis and understanding of the needs coming from the business areas. Definition of requirements and scope of projects. Technical, operational and risk feasibility analysis; • Coordination and planning of systems projects, definition of resources, monitoring of deadlines and costs; Hiring and administration of outsourced labor for project execution. Development of new suppliers aiming at reducing quality and cost; • Support in the definition of plans to ensure the integration, parameterization and standardization of companies, branches and business rules in managed environments;

Skills

Communication
100%
Project Management
100%

Awards

Top Performer member 2021